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Guidance on building better digital services in government
452 posts
Don’t let your agency waste knowledge and opportunity. Instead of planning for a handoff to O&M, plan for a long-term team. Instead of launching and then keeping it running, plan for ongoing development. — via 18F
18F is kicking off a new series on building product management capacity in government agencies that explores the process of helping people in government transition into product management roles through experiential learning. — via 18F
The mandate to be agile is everywhere. But agile isn’t an on-off switch. It’s a skill and a mindset that is developed over time, through dedicated work, open teams, and lots (and lots) of practice — via 18F
Understanding your constraints is user-centered design Your ability to deliver user value is always constrained by, well, your ability to deliver user value. — via Office of Natural Resources Revenue
The team at Office of Natural Resources Revenue wrote about how they use journey mapping to help teams look at their agency’s processes in a more comprehensive way. — via Office of Natural Resources Revenue
Digital.gov
An official website of the U.S. General Services Administration
