Content Strategy
Make use of content strategy to deliver great digital experiences.
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627 posts
Using Plain Language To Tell Our Stories
GSA Launches New Innovation Adoption Community of Practice
Developing a Data-Driven Roadmap
Making It Easier for People to Find Federal Agencies
Making It Easier for People to Find Federal Agencies—Finding contact information for a federal department or agency is a top task at USA.gov and USAGov en Español. Our A-Z Index of U.S. Government Departments and Agencies directory is a popular feature and the result of many years of user testing and website user metrics. — via USA.gov
Accessible Digital Content: Tips and Tricks
8 Ways Community of Practice (CoP) Managers Can Improve Member Engagement on Listservs
How Testing Your Documents Can Improve Plain Language Compliance
Building a User-Centered Data Strategy
Building a User-Centered Data Strategy—Developing a data strategy is challenging, but 18F can help agencies with the process of creating an effective one. Our principles of user-centered design, agile, and iterative delivery can increase an agency’s chance for success in using data more effectively. — via 18F
Artificial Intelligence for Homeland Security: Developing the Strategy
Tag Managers Part 2: Configuration Framework
TTS Reflects: Black Histories to Celebrate Year-Round
Next for the U.S. Web Design System
What’s Next for the U.S. Web Design System—In 2020, we brought together researchers, designers, engineers, and policymakers to conduct research across dozens of federal agencies to help support emergency response efforts related to the COVID-19 pandemic. Today we released a new and exciting report and strategy that outlines what’s next for the design system and our community. — via U.S. Web Design System