News and Updates

Most analytics tools can tell you how many times a link on your page is clicked on, but they can’t help you draw conclusions about a page with just a mere list of top links. A tool called a heatmap turns data into a data visualization, so you can more easily see how people are

As a “warfighting-ready force,” the U.S. Navy can bring it wherever and whenever it’s needed around the globe. Now this armed force is bringing it—the latest news, video, photos, multimedia, special events and more—to sailors and their families through

Earlier this month, stock photo giant Getty Images launched an embedded photo viewer, that permits sharing millions of its’ copyrighted images for free. The news generated headlines and questions about whether it’s okay for government content producers to use the tool. From Getty’s perspective, the

Our digital gov neighbors in the U.K. have been working on their own digital strategy, including the consolidating into a single website. When the GOV.UK team introduced social sharing buttons, that allow users to post a link to the page on Facebook or Twitter, on their

Launched back in 2001, Kids.gov has the unenviable task of trying to keep pace with the rapidly changing online habits of youngsters.

In the last 15 months, the federal Digital Analytics Program (DAP) monthly Web traffic has grown to more than 1.1 billion views gov-wide, providing Web analytics to 29 U.S. federal cabinet-level agencies and nearly 3,000 public-facing government Web properties.

159.8 million people in the U.S. over the age of 13 owned smartphones during the three months ending in January, up 7 percent since October, according to ComScore. That is a 66.8 percent mobile market penetration, meaning two thirds of people in the country

Interested in running a challenge and prize competition, but don’t know where to start? Well, here are all the resources GSA’s Office of Citizen Services and Innovative Technologies has to offer: 1) Challenge.gov. Put your agency’s challenges on this government-wide listing and learn about more than 300 public

I’m sure many of you have heard the expression “there’s an app for that.” Well, now you can say “there’s a schedule for that” as you plan challenge and prize competitions with your colleagues. In 2010, GSA was asked to build Challenge.gov and set up a schedule (a list

Government Web pages are found mainly through search engines. Google recently redesigned its search results page and there are quite a few small, but impactful, changes in this latest redesign. Specifically, it affects how page titles are displayed. Many experts now recommend even

There’s a LOT going on at U.S. Customs and Border Protection (CBP), and you don’t want to miss it: Seizures of illegal drug and counterfeit cash. Arrests of human smugglers. Even the interception of imported “pests” (most recently, a new slug found in the Washington area that goes by the name

For the last several years the National Weather Service has been rolling out social media accounts for all of their 122 field offices. Each office now has a Facebook page, Twitter handle and YouTube account to better communicate our life saving messages to the public. As these accounts were

Shortly after taking office in 2009, President Obama launched the Open Government Initiative, an effort to increase transparency, participation, and collaboration in the federal government. The initiative introduced a number of websites and strategies to offer raw government data, including research grant information

The federal government can now unlock the collaborative genius of citizens and communities to make public services easier to access and understand with a new free social media platform launched by GSA today at the Federal #SocialGov Summit on Entrepreneurship and Small Business.

With a calculated process, the right tools, and a staff willing to make it work, you can measure user experience (UX) on your websites and implement usability changes that show results. In a recent DigitalGov University webinar entitled “Measuring User Experience”, UX supporters and practitioners heard from Achaia Walton, Senior Digital Analyst at the Department

Building quality mobile products is the greatest challenge for succeeding in the mobile space according to an infographic by SmartBear. One key to developing quality mobile products is testing, as “nearly 50% of consumers will delete an app if they encounter just a single bug.” As a result the following processes are used to ensure

Responsive Web design implementations in the federal government have members of the Mobile Gov Community of Practice asking what is responsive Web design and how do we do it? In February, the

At DigitalGov Search, we keep an eye on on our what our government counterparts are up to, both in the U.S. and other countries. We recently came across Gov.UK’s philosophy on and approach to coding in the open. It caught our attention and we realized we should also articulate our open source strategy. Use and Contribute to Open

In 1994 when the U.S. Geological Survey (USGS) launched it’s first website, the Web was a very different place. Many websites that were launched had little consideration given to, or even had an understanding of, things such user experience, content strategies, or design. Over the next 20 years our

You’ve run a challenge and prize competition, selected your winners, and distributed the prizes. If you think you’re done, guess again. There’s much more to challenge and prize competition success than getting a solution that solves your problem or meets the criteria.