A day focused on designing a better customer experience with and within government.
2019
News and Updates
Innovative work, news, and ideas from people and teams in government
You might not be as agile as you think you are
The mandate to be agile is everywhere. But agile isn’t an on-off switch. It’s a skill and a mindset that is developed over time, through dedicated work, open teams, and lots (and lots) of practice— via 18F
New Guide
Introducing a Guide to the Paperwork Reduction Act
A guide to navigating the PRA process with confidence.
Presentations that highligh the potential and impact of crowdsourcing through citizen science and prize competitions in the U.S. government
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Posts by
Alexis Bonnell
Posts by
Dr. Kelvin Droegemeier
Posts by
Drew Zachary
Posts by
Ellen Ryan
Posts by
Dr. Jarah Meador
Posts by
Jenn Gustetic
Posts by
Jennifer Shieh
Posts by
Jim Reuter
Posts by
John McLaughlin
Posts by
Ku McMahan
Posts by
Lauren Algee
Posts by
Marc Kuchner
Posts by
Sarah-Lloyd Stevenson
Posts by
Sophia B. Liu
Posts by
Taylor Gilliland
2019
Mobile
Building Trust with Users Through Open Communication and Feedback
A look at how FEMA responds to user needs and bugs in their app development.
Come join the Plain Language community on the 12th of June and learn how to develop an agency brand voice!
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2019
Come and learn all about Search.gov! The site search for federal government websites
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2019
The Opportunity Project engages government, communities, and the technology industry to create digital tools that address our greatest challenges as a nation. Learn how this initiative is making government data more accessible through cross-sector collaboration.
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2019
Come learn all about Executive Core Qualifications. Cheryl Abram, Lead Evaluation for OPM’s Federal Executive Institute (FEI), will be discussing how to assess, achieve, and demonstrate ECQs.
2019
SUCCESS STORY: The U.S. Web Design System 2.0 from GSA
Code.gov breaks down the latest USWDS 2.0 release with highlights of the most important features that will help teams build better websites for the American public.— via Code.gov
Community Meeting
Mobile Community of Practice Spring Meeting
Join us to learn about the latest developments in the mobile citizen experience. and discuss recent developments and highlight opportunities
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2019
Learning Series
DAP Learning Series: Using the analytics.usa.gov API
Learn how Analytics.usa.gov, the public window into how the public interacts with federal government websites, uses an API and allows you to query data in machine-readable formats.
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2019
Join the U.S. Web Design System team as we talk through the recent update to 2.0
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2019
An overview of how your agency can participate in this year’s VSFS program.
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2019
Human-centered design for IT centralization
Are you working on an IT centralization project? Here is why taking the time to prioritize users is important and will result in services that work better for the people you serve.— via 18F
Making tough content choices
Understanding your constraints is user-centered design Your ability to deliver user value is always constrained by, well, your ability to deliver user value.— via Office of Natural Resources Revenue
Sponsored by the User Experience Community of Practice (UX CoP) and DigitalGov, this event is an opportunity to share experiences and lessons learned in UX and network with other UX practitioners from across the government.
2019
Need help solving a problem? Join Challenge.gov to learn how federal agencies can use prize competitions to reach innovators in novel ways.
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2019
New Community
Introducing the New Robotic Process Automation Community of Practice
The new community will explore opportunities, share ideas, and collaborate on how RPA can be effectively implemented in federal agencies.
How Presidential Innovation Fellows and 18F Support One Another in Agencies
Two teams working together to help agencies become more effective at meeting the needs of citizens.
