News and Updates

Sunshine Week (March 13-19, 2022) celebrates the Government in the Sunshine Act, which promotes greater transparency in government activities. Our mission at GSA is to deliver effective and efficient government services for the American people. To do so, we have to be transparent and accessible—by opening meetings to the public, ensuring that federal buildings and facilities are fully accessible to all people, and making information on documents or pages (web pages, PDFs, newsletters, etc.) open and accessible. Learn about some of our initiatives that best display these principles.

As we focus on Diversity, Equity, Inclusion, and Accessibility (DEIA) as a priority across the federal government, what are some ideas we can keep in mind as we build our digital teams?

Technology Transformation Services (TTS) has a vision for a government that is trusted, modern, and provides services for all. During Black History Month, two of our affinity groups took the opportunity to balance celebration with reflection on the challenges of the past and present.

Anselm Bradford, a front-end engineer at the Consumer Financial Protection Bureau (CFPB), is using his tech skills to protect American consumers.

The 2021 State of Federal Robotic Process Automation (RPA) Report describes the growth and maturity of federal RPA programs to convey agency progress in digital transformation and automation.

In this panel discussion, experts from different agencies shared how they’ve used social media to reach Hispanic audiences during emergencies and the COVID-19 pandemic.

What is the past, present, and future of public sector customer experience practice? The CX Symposium series gathers practitioners to map our way.

Learn more about the User Experience Summit submission process, and submit your presentations for consideration!