News and Updates

After watching a DigitalGov User Experience Program testing session, ONRR stakeholders and the testing team identified three major issues that could be quickly fixed to make the site more usable for its audience.

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by National Cancer Institute. The National Cancer Institute (NCI), the nation’s leading cancer research agency and part of the National Institutes of Health has a legislative mandate to collect, organize, and disseminate the

Automated translation is touted as a one click solution. But is it? From time to time, the listserv lights up with the issue of translating websites into other languages and I’ve seen the interest increase as Web managers struggle to comply with competing mandates to serve their customers. Many Web managers are tasked with installing

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by the Centers for Medicare and Medicaid Services. Medicare.gov is the consumer website for Medicare beneficiaries, caregivers, and advocates. The site includes information about Medicare plans, coverage, and care

Yesterday marked three months since the release of the Digital Government Strategy and agencies have been making great strides in meeting the milestones toward building a 21st Century Government.

In his May 23rd, 2012 Presidential Memorandum, President Obama directed Executive Departments and Agencies to implement the requirements of the Digital Government Strategy, and create a page at www.[agency].gov/digitalstrategy to publicly report progress of this implementation.

SMS or Short Message Service (Texting) is a mobile device capability where users are able to send short (generally 160 characters maximum) text messages to another user via the use of the keypad or built-in keyboard. Seventy-three percent of cell phone owners use their device to text,

To help agencies produce better decision-making across the organization about how to best spend resources on digital services and manage their data, the Digital Government Strategy tasked the Digital Services Advisory Group with “recommending guidelines on agency-wide governance structure for developing and

Kids and adults use Web search tools differently. Kids fail more often, because they often don’t have enough knowledge or experience to search using the right keywords, or understand search results. If you’re designing websites for kids, remember that they use search tools differently than adults. Kids prefer surfing over searching.

Federal agency mobile implementation is an important aspect of the Digital Government Strategy, so last week the Mobile Gov team and Digital Gov University partnered for a “Mobile First” Webinar. A “mobile first” approach is where new websites and applications are designed for mobile devices first, instead of designed for the traditional desktop. Representatives from government and the private sector

USAGov and USAGov en Español (formerly known as GobiernoUSA.gov) use social media to make government information easy for people to find, access, and use. Among the essential tools we use are videos, which we host on USA.gov and GobiernoUSA.gov’s YouTube channels.

There’s an easier way to get content and data into the hands of citizens. Application Programming Interfaces, or APIs, are web services that allow people to more easily consume content and data in multiple ways–via mobile devices, mobile apps, innovative mash-ups, and much more. Simply put, “APIs are a better way to get government information

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by Healthfinder.gov. The actual healthfinder.gov site was launched approximately twelve years ago, while the API is a fairly recent development that has occurred in the past year and

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by the Internal Revenue Service. The IRS2Go app lets taxpayers check on the status of their refund, sign up for helpful tax tips or get the most recent IRS

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by the Department of Labor. The Heat Safety Tool provides the heat index for your work site and precautions to prevent heat illness. Why We Did It OSHA developed the

You need resources, and we are here to help with an excellent new webinar series to jump start your agency’s digital gov efforts. Do you think “mobile first”? A “mobile first” approach is where new websites and applications are designed for mobile devices first, instead

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by Bureau of Indian Affairs.

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by AIDS.gov. AIDS.gov implemented an innovative model for responsive design by combining the former AIDS.gov and m.aids.gov to a fluid site accessible on computers, smartphones and tablets. View the

Mobile Gov Experiences are agency stories about creating anytime, anywhere, any device government services and info. This entry is a story shared by Federal Aviation Administration. The FAA launched a mobile site to cater to the needs of its users on the move. Why We Did It Mobile traffic

Government videos need to follow two main laws: People with disabilities must be able to fully experience them, and They must adhere to privacy laws 1. Making Video Accessible for People with Disabilities (Section 508) Federal employees are required by law (Section 508 of the Rehabilitation Act of 1973) to make the materials they create