Mobile

Mobile-friendly government websites improve access and user experience

More News and Events on Mobile

573 posts

While it does provide challenges, anytime, anywhere digital government provides numerous opportunities for contact centers to do business more effectively. According to this study by Compare Business Products, one of the most important impacts for contact centers is that smartphone users can now connect with contact centers via voice calls, SMS messages, Internet pages, social

Apr 22, 2014

EPA Mobile Projects Update

Earth Day is next week, so today instead of featuring one mobile product like we do every Thursday, we’re highlighting how the U.S. Environmental Protection Agency is tackling mobile to help empower citizen environmental decisions. Currently, you can

Apr 17, 2014

What’s black and white and read all over? An e-reader. While it may be premature to revise classic riddles, a recent study by the Pew Research Center indicates that e-books are gaining popularity among American readers. Nearly three in ten adults (28%) reported reading an e-book in the past year, up from 23% at the

Apr 15, 2014

Department of Treasury’s HelpWithMyBank.gov Goes Responsive

As the rapper Notorious B.I.G. aptly noted in his hit song, “Mo Money” brings “Mo Problems.” Especially when you run up against confusing policies or questionable actions by large national banks and financial institutions. Now it’s easier than ever

Apr 10, 2014

Have you ever opened an email on your smartphone, and then switched to your laptop to read the attachment or write your response? According to a new multi-device study, you’re not alone. More than 40 percent of all online adults move across devices—they start an activity

Apr 08, 2014

Tell Us Your Internet of Things Challenges

The Internet of Things, a concept approaching reality, is best described as objects (think appliance, trees, etc.) in the world equipped with identifying devices or machine-readable identifiers that make them connected to the Web. This handy infographic charts the history and development of the idea and perhaps this washing machine could be a roadmap to

Apr 08, 2014

The Official U.S. Navy App: Powered by API

As a “warfighting-ready force,” the U.S. Navy can bring it wherever and whenever it’s needed around the globe. Now this armed force is bringing it—the latest news, video, photos, multimedia, special events and more—to sailors and their families through

Apr 03, 2014

To Use Social Sharing Buttons or Not

Our digital gov neighbors in the U.K. have been working on their own digital strategy, including the consolidating into a single website. When the GOV.UK team introduced social sharing buttons, that allow users to post a link to the page on Facebook or Twitter, on their

Apr 02, 2014

Digital Analytics Program (DAP): Oceans of Data

In the last 15 months, the federal Digital Analytics Program (DAP) monthly Web traffic has grown to more than 1.1 billion views gov-wide, providing Web analytics to 29 U.S. federal cabinet-level agencies and nearly 3,000 public-facing government Web properties.

Apr 01, 2014

159.8 million people in the U.S. over the age of 13 owned smartphones during the three months ending in January, up 7 percent since October, according to ComScore. That is a 66.8 percent mobile market penetration, meaning two thirds of people in the country

Apr 01, 2014

U.S. Customs and Border Protection Launches New, Mobile Friendly Website

There’s a LOT going on at U.S. Customs and Border Protection (CBP), and you don’t want to miss it: Seizures of illegal drug and counterfeit cash. Arrests of human smugglers. Even the interception of imported “pests” (most recently, a new slug found in the Washington area that goes by the name

Mar 27, 2014

GSA Introduces News Genius to Decode Government Web

The federal government can now unlock the collaborative genius of citizens and communities to make public services easier to access and understand with a new free social media platform launched by GSA today at the Federal #SocialGov Summit on Entrepreneurship and Small Business.

Mar 27, 2014

Building quality mobile products is the greatest challenge for succeeding in the mobile space according to an infographic by SmartBear. One key to developing quality mobile products is testing, as “nearly 50% of consumers will delete an app if they encounter just a single bug.” As a result the following processes are used to ensure

Mar 25, 2014

Announcing beta.usgs.gov

In 1994 when the U.S. Geological Survey (USGS) launched it’s first website, the Web was a very different place. Many websites that were launched had little consideration given to, or even had an understanding of, things such user experience, content strategies, or design. Over the next 20 years our

Mar 21, 2014

Get a grip on injury, death rates with new mobile app from CDC

Need to make a pitch for injury prevention? About to give an impromptu public health presentation that can benefit from a few sobering data points about leading causes of death in your state? (Or maybe you just have a keen interest in the macabre while waiting for the bus.) Well, go grab your iPads: The Center

Mar 20, 2014

HHS Uses Crowdsourcing in Booming mHealth Industry

The mobile health (mHealth) market is projected to become a $50 billion industry by 2020, and the Department of Health and Human Services (HHS) has been actively contributing to the rise of the mHealth applications. The agency uses public prize competitions like the recent “Game On: HIV/STD Prevention Mobile Application Video Game Challenge” to crowdsource a

Mar 19, 2014

Mobile devices are uploading data faster and mobile users are starting to expect better performance, according to Citrix. Fifty percent of web pages are taking 37.5% less time to load on a mobile device than they did just a year ago according the Citrix Mobile Analytics Report. This infographic from the study shows the percentage of users

Mar 18, 2014