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This event will provide concrete tips and examples of how to reach more Spanish speakers needing and looking for government information through social media
In this online event, PLAIN co-chairs will provide a recap of international plain language initiatives discussed at the 2017 Plain Language Association International conference in Graz, Austria.
An Army recruiter shares how her training in the Army has helped in her approach to usability testing, and gives a peek inside how usability testing works for USAJOBS.gov at the Office of Personnel Management (OPM).
As custom software development becomes integral to accomplishing any program’s mission, many managers in government find themselves faced with handling the unfamiliar: overseeing the design and implementation of a digital product that is functional, user-friendly, and necessary for realizing your program’s mission.
Since it’s been nearly six months since their report was released, we wanted to check in with ITIF and see what they’ve learned, what they’ve heard from agencies and what their future plans are to build on this research.
Building empathy towards users is always a part of the UX process, but it’s not always common practice to build empathy towards our teammates. Here’s an idea to proactively address conflict and build empathy through understanding on your team.
Blockchains are an innovative technology which promises to radically change how society conducts business. It will take significant changes in organizational processes before agencies can begin to support blockchains.