News and Updates
Innovative work, news, and ideas from people and teams in government
Focusing on People to Solve IT Problems
“The best way to define and develop solutions is to put the people dependent on those solutions at the center of your process.” — A look at how the Centers of Excellence (CoE) team is using human centered design in their work. — via The Centers of Excellence
UX Documentation: Convince Them the Problem Is Real
An Introduction to Accessibility
Long-term teams, not sudden handoffs
Don’t let your agency waste knowledge and opportunity. Instead of planning for a handoff to O&M, plan for a long-term team. Instead of launching and then keeping it running, plan for ongoing development. — via 18F