News and Updates

A discussion of lessons learned from implementing the Lab-to-Market (L2M) Inclusive Innovation Ecosystem prize competition with members of the prize planning committee, including the White House Office of Science and Technology Policy (OSTP), the U.S. Small Business Administration (SBA), and the Science and Technology Policy Institute (STPI)– one of three federally funded research and development centers of the Institute for Defense Analyses (IDA), a non-profit corporation that assists the federal government in addressing national security issues.

Dr. Jarah Meador

Brittany Sickler

Katherine Tyner

Social Media

The questions in this post were curated from attendees of the Deep Fakes and Social Media Webinar, hosted by the SocialGov Community of Practice and Digital.gov on May 18, 2021.

Alex Cohen

Gabrielle Perret

Jun 08, 2021

This webinar will present and demonstrate tips and tricks to address several common accessibility errors and issues that occur during digital content creation.

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Accessibility: Usability for Every Ability

Accessibility: Usability for Every Ability—Accessibility enables full participation, and everyone who works on government websites has a role to play in making federal resources accessible and inclusive. — via U.S. Web Design System

May 25, 2021

ROBOTIC PROCESS AUTOMATION

3 Things You Should Know About the Federal RPA Use Case Inventory

The Federal Robotic Process Automation (RPA) Community of Practice is updating the RPA Use Case Inventory, which provides detailed information on over 300 RPA Use Cases across the federal government.

Gabrielle Perret

Jonathan Clinton

May 24, 2021

A/B Testing

How To Navigate Challenges to Successfully A/B Test Your Emails

The article will go over some best practices of implementing A/B testing on your emails.

Jenn Wingerberg

May 21, 2021

Communities

8 Ways Community of Practice (CoP) Managers Can Improve Member Engagement on Listservs

Are you a Digital.gov Community of Practice (CoP) lead? Find yourself participating in a CoP discussion and wondering what else you can do? We’ve got some suggestions.

Katherine Spivey

May 21, 2021

How does USWDS address accessibility? Join us as we share tips and tools for addressing accessibility throughout the lifecycle!

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Ammie Farraj Feijoo

Dan Williams

Learn how to brand yourself as a plain language expert and get the credit at work that you deserve!

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Wendy Wagner-Smith

Katherine Spivey

Deep fakes are an emerging threat that can disrupt agencies’ communication efforts and federal agencies should be prepared. Learn about deep fakes on social media, and how federal agencies can plan to combat a deep fake if they are targeted.

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Alex Cohen

Gabrielle Perret

The Federal Leadership and Professional Development Seminar Series (FLPDSS) is hosting a cross-agency workshop focusing on developmental opportunities for federal employees.

Kim M. Wittenberg

Join the SocialGov Community of Practice for the latest updates on social media topics including advertising campaigns, content archiving, and podcasting.

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Hear from NIST Innovation and Legal teams on the benefits of engaging legal counsel and establishing a legal framework for challenges and prize competitions in an agency.

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Search Metrics

The Federal Web in the Year of COVID-19

The past year was like no other. We take a look at how it affected federal website traffic and search data.

Dawn Pointer McCleskey

Tim Lowden

Apr 16, 2021

Join the U.S. Web Design System team as they answer the crucial question, “Why use the design system?”

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Dan Williams

Ammie Farraj Feijoo

Usability testing isn’t only for websites. Come work with Dr. Ginny Redish and try out three techniques for quick and easy ways to test the usability of your documents.

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Ginny Redish

Katherine Spivey

Artificial Intelligence

Using Chatbots To Improve Customer Experience

Three federal teams showcase their success using chatbots to improve customer satisfaction, increase availability, and empower their users to accomplish tasks faster.

Ruxi Giura

Apr 07, 2021

Building a User-Centered Data Strategy

Building a User-Centered Data Strategy—Developing a data strategy is challenging, but 18F can help agencies with the process of creating an effective one. Our principles of user-centered design, agile, and iterative delivery can increase an agency’s chance for success in using data more effectively. — via 18F

Apr 01, 2021

The Department of Homeland Security (DHS) will present the work that led to the creation of the DHS AI Strategy to interagency partners.

2020 Annual Review

Search.gov Year in Review—Search.gov recently released their annual report that looked at federal search traffic during 2020. Between the COVID-19 pandemic, social unrest, and environmental emergencies, 2020 was truly an extraordinary year. The COVID-19 pandemic changed search patterns and volume significantly. Some topics saw as high as a 500% increase in volume, while others dropped 90%. Forms, usually one of the top needs, saw a steady level of demand but still dropped to 5th place in 2020 due to other emergent needs. — via Search.gov

Mar 25, 2021

News and Updates

Innovative work, news, and ideas from people and teams in government

Challenge and Prize Community Spotlight Chat with the Small Business Administration

Accessible Digital Content: Tips and Tricks

Accessibility: Usability for Every Ability

3 Things You Should Know About the Federal RPA Use Case Inventory

How To Navigate Challenges to Successfully A/B Test Your Emails

8 Ways Community of Practice (CoP) Managers Can Improve Member Engagement on Listservs

USWDS & Accessibility: Creating More Inclusive Federal Websites

Positioning Yourself as a Plain Language Editor

Federal Developmental Opportunities Workshop

Challenge and Prize Spotlight Chat with National Institute of Standards and Technology (NIST)

The Federal Web in the Year of COVID-19

USWDS Monthly Call - April 2021

How Testing Your Documents Can Improve Plain Language Compliance

Using Chatbots To Improve Customer Experience

Building a User-Centered Data Strategy

Artificial Intelligence for Homeland Security: Developing the Strategy

2020 Annual Review