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Welcome to the Future of Census.gov

If you have ever visited census.gov, you know that sorting through the vast array of information about America’s people, places and economy can be daunting. Based on customer research and feedback we collected and analyzed over time, we heard loud and clear
Feb 24, 2014

Tumblr: A Flexible Social Media Platform

When HHS’s Katie Gorscak was looking for a way to share Stopbullying.gov’s information with teenagers, she looked at her options on social media. New reports seem to come out regularly talking about how teens are fleeing “traditional” social media sites, but Gorscak knew her target audience
Feb 24, 2014

Lights, Camera, Action! 7 Tips to Run a Successful Video Challenge

Not sure how to craft a video challenge that will result in the creative solutions your agency is looking for? Don’t worry, we’ve got you covered. Jason Crusan from NASA and Tammi Marcoullier from Challenge.gov joined a recent DigitalGov University webinar to share best practices and hurdles in running video competitions. We’ve recapped their advice and key
Feb 20, 2014

IRS Offers Updated ‘IRS2Go’ App

There’s no way to sugar-coat it. It’s that time again. Tax time. And just in (tax)time, the Internal Revenue Service has updated its handy IRS2Go Mobile App for iPhone/iTouch and Android phones. The 2014 version of the app offers a more elegant and streamlined visual experience — and a
Feb 20, 2014
Piggybacking on one of my earlier posts, People are Crazy about Mobile, I’m going to talk about “Distracted Walking.” Who among us hasn’t walked and texted or checked Facebook or Twitter on our smartphones, but have bumped into someone or something while texting on your smartphone? I
Feb 18, 2014

State of the #SocialGov 2014

If the silos and barriers that separated our programs are smashed, what could we do to realize the full potential of innovation in public service? Whether you’re a citizen who needs better access to services, an entrepreneur looking to spark innovation in the marketplace, or a public servant who wants to get your mission done
Feb 18, 2014

Engagement

It’s one of the most important words to a federal social media account manager and knowing who to talk to can sometimes make or break a communications campaign. The idea of making sure your social media accounts are reaching key constituents and members of
Feb 14, 2014
Smartphone adoption continues to grow exponentially. IDC recently reported smartphones accounted for 55.1% of worldwide mobile phone shipments last year. Smartphone manufacturers shipped a whopping 1.004 billion smartphones last year, up 38.4% from 2012’s shipments of 725.3 million, according to data
Feb 11, 2014

Managing, Measuring and Archiving with Hootsuite

Federal workers need to know more in social media than just how to send a tweet. Among other things, you also need to manage multiple accounts across platforms and languages; measure and report performance; and archive posts and comments for the public record. We dispelled the notion that technology limits agencies from tackling these challenges
Feb 10, 2014

Join HHS Ignite Innovation Day on Friday

This post was originally published on the IDEA Lab blog by Read Holman, HHS Innovation Advisor to the Chief Technology Officer and an Intrapreneur working in the HHS IDEA Lab. Launched last year in “beta” by Secretary Sebelius, HHS Ignite supports early-stage projects that can be completed in tight time frames. Ignite is part of HHS’s IDEA Lab, which
Feb 06, 2014

Crowdhall, Tint Now Available for Federal Use

It’s been a busy few months negotiating Terms of Service on behalf of the federal government, and we’re happy to announce CrowdHall and Tint are now available and that the Tumblr agreement has been updated for the first time in almost 2 years.CrowdHall logo
Feb 05, 2014