Accessibility

The design of products, devices, services, or environments for people with disabilities

More News and Events on Accessibility

171 posts

Usability Testing with People Who Have Vision Impairment

It’s a forgone conclusion that usability studies are effective in identifying weak points within a website, but what about testing people who are visually impaired? How hard is it to accommodate them? There are some additional challenges that you may encounter when conducting testing with people with disabilities; however, these challenges should not be considered

Apr 10, 2015

GoodGovUX Addresses UX of IT Contracts

How do you define user experience (UX)? That was the question posed to more than 100 people at the GoodGovUX event at the Artisphere in Arlington, Virginia, on February 24th. Attendees learned how government can improve the user experience of digital products, from

Mar 13, 2015

Accessibility Is (Not) Scary

The word accessibility breeds misconceptions. Why? Because accessibility is something that scares you. Accessibility is hard. Accessibility needs people with specialized expertise. Accessibility problems often depend on the context of the website or Web application in question. Accessibility takes time. Accessibility is a legal mandate. Accessibility is a moral obligation. These statements are both true

Feb 20, 2015

Social Media and Accessibility: Resources to Know

When the Americans with Disabilities Act (ADA) was passed in 1990, there was no Facebook, Twitter, or LinkedIn. Since then, the number of social media channels, and their use for communication among all demographics, has grown exponentially. Unfortunately, however, despite newer ways to reach individuals living with disabilities, many individuals in this community face challenges

Jan 02, 2015

Crowdsourcing for Accessibility

While we’re anticipating the Section 508 refresh, many government digital media teams are facing the task of incorporating WCAG 2.0 standards (Web Content Accessibility Guidelines) in their projects despite having limited staff resources and budget constraints. We can use creative solutions, such as crowdsourcing, to overcome those challenges and make our works accessible. Our teams

Dec 29, 2014

Save the Date for FCC’s Social Media Accessibility Event

On Thursday, July 17, the FCC’s Accessibility and Innovation Initiative will host a public event called “Accessing Social Media.” The purpose is to promote collaborative, cross-sector problem-solving on how to produce and consume accessible social media, considering authoring tools, client apps, and best practices for various

May 08, 2014

Federal Contact Center Regulations & Directives

Contact centers operated and managed by federal agencies have to follow certain laws, regulations, policies, and other directives. Unless specifically noted, contact centers operated and managed by states or local governments do not have to comply with these same requirements. Access for People with Disabilities (Section 508) Federal contact centers must comply with Section 508

Oct 28, 2013