Building Trust with Users Through Open Communication and Feedback
A look at how FEMA responds to user needs and bugs in their app development.
A look at how FEMA responds to user needs and bugs in their app development.
Code.gov breaks down the latest USWDS 2.0 release with highlights of the most important features that will help teams build better websites for the American public.— via Code.gov
Are you working on an IT centralization project? Here is why taking the time to prioritize users is important and will result in services that work better for the people you serve.— via 18F
Understanding your constraints is user-centered design Your ability to deliver user value is always constrained by, well, your ability to deliver user value.— via Office of Natural Resources Revenue
The new community will explore opportunities, share ideas, and collaborate on how RPA can be effectively implemented in federal agencies.
Two teams working together to help agencies become more effective at meeting the needs of citizens.
The team at Office of Natural Resources Revenue wrote about how they use journey mapping to help teams look at their agency’s processes in a more comprehensive way.— via Office of Natural Resources Revenue
Digital.gov
An official website of the U.S. General Services Administration