Social media

FirstNet is a relatively new “startup” federal government agency with the mission of building, operating and maintaining a broadband network for the millions of first responders in the 56 states, territories and Washington D.C. Given the nature of our mission, we are always looking for new avenues to connect with our nation’s courageous law enforcement,

IRS2Go, offered for Amazon, Android and iOS, is one of the oldest and arguably most popular government apps.

As I begin to wind down my time at The Content Corner, I have realized that one of my biggest content concerns uncovered during my tenure is digital sharecropping. The recent announcement from Facebook that they will soon open their Instant Articles publishing capability to everyone was reason enough for me to revisit the topic

The first phase of our partnership with Facebook included Facebook “megaphones” being rolled out in a handful of states with rapidly approaching voter registration deadlines. Facebook’s megaphone is a featured box that is displayed at the top of all user’s News Feeds. (You may recall seeing these after certain disasters giving users the option to

With January, and the tearing off of the old calendar, comes the annual taking stock of where we’ve been in the last year and where we can go in the year ahead. So for this month’s editorial theme, we’re taking a closer look at what we think 2016 will bring for digital government—from mobile and

The beginning of a new year is generally a time where people on a personal and professional level look ahead and prognosticate. When it comes to almost any digital media, the one thing we can be certain of is that the pace will quicken, the offerings will expand, and something totally unexpected will jump out

There are 11.7 million + reasons to be on Twitter—the approximate number of Hispanics in the U.S. who are using the platform. And out of those 11.7 million, 43% tweet in English and in Spanish. Hispanics over index their counterparts when it comes to digital technologies and services, but how do you reach them and

As a follow-up to the recent post about our annual customer satisfaction survey, we wanted to dig into the data and share some of the overall results to give you some more insights into how we’re using your feedback to improve our programs and services.

The verdict is in. Placeholder text is harmful in search boxes. Searchers are on your site to complete a task. Having placeholder text inside a search box distracts from the task and it reduces the usability and accessibility of the search box. Placeholders look simple, but are in fact very tricky to use. When people

Making Web content and video accessible to people with disabilities is the law. Ensuring a video is accessible requires planning. Taking steps from day one will save you time and money. To verify that a video is accessible you’d need to incorporate three elements: Captioning Audio descriptions An Accessible video player Why Accessibility Matters Many government

When you watch a video on your computer, the window that displays your video is called a “video player.” It usually has start, pause, and other buttons. You might not be aware that you’re using a player at all—you just watch your video. A fully-accessible video player (e.g. Section 508-compliant)

An audio description is an additional audio track that describes and gives context for essential visual information, making videos and multimedia accessible to people who have low vision (very poor vision), or who are blind.

What are Captions? In a video, captions collect all audio information and describe them using text. They include not only spoken content but also non-speech information such as sound effects, music, laughter, and speaker identification and location (for example, audio spoken off-screen). Captions appear transposed over the visual elements in