Social media
Use social media to effectively communicate with your audience.
By using social media, agencies can strengthen their connection with the public, promote transparency, and respond to their audience’s needs. Social media meets customers where they are, and it is a great place to communicate with them — making it an essential tool for communications during emergencies.
Related Policy
OMB M-10-23, Guidance for Agency Use of Third-Party Websites and Applications
Social media: Essential knowledge
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Discover how to create and maintain a successful podcast at your federal agency.
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Three tips for using Facebook and Instagram stories
See how USA.gov and USAGov en Español use stories to increase their engagement rate and number of followers as they deliver helpful information to the public.
