Public policy
The relevant laws and policies for delivering better digital services
Public policy plays a vital role in how federal programs serve the public. More than 100 laws, memos, and other policies impact federal websites, covering topics such as accessibility, privacy, security, design, and user experience. It is important for web and digital practitioners to understand the policy framework.
Related Policy
21st Century Integrated Digital Experience Act and OMB M-23-22
Public policy: Essential knowledge
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Requirements for strengthening the federal government’s commitment to digital accessibility
Understanding Section 508 of the Rehabilitation Act of 1973, Section 508 standards, and OMB M-24-08.
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Requirements for transforming federal customer experience and service delivery
Understanding Executive Order 14058 and OMB Circular A-11, Section 280 (2024).
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Requirements for delivering a digital-first public experience
Understanding the 21st Century Integrated Digital Experience Act and OMB M-23-22.
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Requirements for the registration and use of .gov domains in the federal government
Understanding the DOTGOV Online Trust in Government Act and OMB M-23-10.
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Requirements for improving access to services for people with limited English proficiency
Understanding Executive Order 13166, Attorney General memorandum, and Title VI of the Civil Rights Act.
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Requirements for improving the management of federal programs and projects
Understanding the Program Management Improvement Accountability Act and OMB M-18-19.
