User Experience

User experience involves every interaction a user has with an agency.

More News and Events on User Experience

450 posts

Why the American People Deserve a Digital Government

OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).— via The White House

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Sep 22, 2023
USWDS mission and vision

USWDS Monthly Call - September 2023

We’ll explore what it means to pursue mission-centered design and decision-making.
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2023
Join us for a discussion on how to adapt your career in user experience (UX) to a quickly changing world.
2023
USWDS product roadmap updates

USWDS Monthly Call - August 2023

What’s in the newest iteration of the U.S. Web Design System’s product roadmap.
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2023

Get to know Search.gov

Search.gov’s goal is to deliver a high-quality, government-wide search engine that allows agencies to customize search experiences for the public, regardless of website type or organization. Learn about standard offerings, as well as three major enhancements.— via USA.gov

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Jul 25, 2023
Developing and evaluating content for manual accessibility and user experience (UX) tests
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2023
User experience (UX) experts across the federal government will share case studies and best practices during this virtual summit.
2023
Tune-in to learn more about what your feedback is doing for the U.S. Web Design System.
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2023

Introducing the new USA.gov

We’re excited to share that the new USA.gov and USAGov en Español are live. However, we’re not finished. See what we’ll be working on in the future.— via USA.gov

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Apr 18, 2023

Testing Beta for Accessibility

The USAGov team strives to ensure all our websites are accessible to as many people as possible. This includes those who need the use of specialized assistive technologies when browsing the internet. In building beta.USA.gov we deliberately validated that it met Section 508 and WCAG 2.0 compliance requirements. Our testing approach includes a three step hybrid method that may be suitable for other agency use.— via USA.gov

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Mar 16, 2023