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Guidance on building better digital services in government
Good written and verbal communications make the government more effective and trustworthy.
113 posts
Two Presidential Innovation Fellows share how we can build digital services quickly without compromising quality for the public in times of crisis.
How to design impactful and engaging Town Hall or large group meetings.
What USA.gov learned during its pilot with SpecialAnnouncement markup to make COVID-19 information easier to find in search results, now updated to reflect changes by major search engines.
The American people need access to the most up-to-date public health guidance and information on coronavirus testing facilities. To help Americans find coronavirus information online, incorporate Schema.org’s new standard tags into all web pages related to COVID-19.— via The White House
USAGov Outreach connects with agency partners in a variety of ways—if you’re from a federal agency looking for new ways to reach your audience, learn about partnering with USAGov!— via USA.gov
Learn simple planning steps to successfully translate content into multiple languages.
The Outreach and Marketing team from USAGov helps agencies amplify their key messages through a variety of channels.
As chatbots have become more popular, some online sites will let you create a chatbot with little or no programming.
Building empathy towards users is always a part of the UX process, but it’s not always common practice to build empathy towards our teammates. Here’s an idea to proactively address conflict and build empathy through understanding on your team.
Digital.gov
An official website of the U.S. General Services Administration
