History Hub is a crowdsourcing platform that helps the public find historical records.
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2020
News and Updates
Innovative work, news, and ideas from people and teams in government
Connecting Americans to Coronavirus Information Online
The American people need access to the most up-to-date public health guidance and information on coronavirus testing facilities. To help Americans find coronavirus information online, incorporate Schema.org’s new standard tags into all web pages related to COVID-19. — via The White House
Customer Experience
A Guide For Agencies Building CX Capacity
GSA’s customer experience team has released a federal buying guide to aid agencies with buying CX Services.
Acquisition
Experimenting with the Micro-Purchase Threshold
Through the use of an open-source procurement process, we created an experiment others can replicate to encourage Agile thinking.
DAP Learning Series
An Introduction to the Basics of DAP
New to DAP? No problem. Join us to learn about the reporting interface, common terminology, and basic reports. This 2.5 - 3 hour session is designed for novice users to “get off the ground” with DAP and Google Analytics.
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2020
How We Work
Strengthen Your Organization’s Vision Through Collaboration
Inclusive visioning helps accelerate successful outcomes. To help agencies innovate from within, bring people together to make big IT Modernization strategies come to fruition.
A Token of Our Affection: A Field Guide to USWDS 2
18F recently worked with the Cloud.gov team to update their public site to the U.S. Web Design System, 2.0. The USWDS provided concepts they were able to use to translate designs into code a lot faster, and deliver higher fidelity results. Check out their USWDS field guide! — via 18F
In this webinar, we will answer commonly asked questions about cloud.gov and explain how using cloud.gov enables development teams to deploy applications quickly and securely.
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2020
Let’s Talk Shop: How USAGov Outreach Connects With Agency Partners
USAGov Outreach connects with agency partners in a variety of ways—if you’re from a federal agency looking for new ways to reach your audience, learn about partnering with USAGov! — via USA.gov
This Week's IDEA
Listen to Customers by Asking the Right Questions
This week, we’re exploring what it means to listen, and we’re taking a look at ways to use feedback to drive continuous improvement.
Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.
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2020
10x
10x Announces 25 Projects to Start Phase One
10x, the federal venture studio, has approved 25 new projects for Phase One funding.
We’ll discuss how plain language intersects with 508 compliance requirements to make federal electronic documents and information technology accessible to people with disabilities.
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2020
We’ll show you how easy it can be to wrangle data and engage in technical discussions surrounding data, artificial intelligence, machine-learning models.
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2020
18F Is Here to Help During Critical Times
Government agencies are seeing their systems and staff stretched to the max as they do their best to serve the public. 18F is a team of government employees with expertise in modern digital tools and practices, and we’re here to help. — via 18F
This Week's IDEA
Spring Cleaning Tips for Web Content
This week, we’re providing a few tips for tidying up redundant, outdated, and trivial content.
Cloud.gov
Intro to Cloud Foundry on Cloud.gov
In this workshop, we demonstrate the basics of using the Cloud.gov platform as a developer.
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2020
DAP Learning Series
Justifying the Web Analyst’s Role in Your Organization
In this workshop, we’ll address how to think about justifying an analyst role on your team, and talk about the role’s many hats, as well as making the business case to your leadership team.
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2020
We will provide guidance on how to manage the process of procuring AI products, services, and technologies, including considerations, pitfalls, and lessons learned.
2020
Press or Say 1: USAGov Expands Its Use of Interactive Voice Response
In 2019, USA.gov received nearly half a million calls! Read about how they expanded their use of interactive voice response to better serve citizens and maximize their resources. — via USA.gov
