Content Strategy

Our digital gov neighbors in the U.K. have been working on their own digital strategy, including the consolidating into a single website. When the GOV.UK team introduced social sharing buttons, that allow users to post a link to the page on Facebook or Twitter, on their

Government Web pages are found mainly through search engines. Google recently redesigned its search results page and there are quite a few small, but impactful, changes in this latest redesign. Specifically, it affects how page titles are displayed. Many experts now recommend even

At DigitalGov Search, we keep an eye on on our what our government counterparts are up to, both in the U.S. and other countries. We recently came across Gov.UK’s philosophy on and approach to coding in the open. It caught our attention and we realized we should also articulate our open source strategy. Use and Contribute to Open

In 1994 when the U.S. Geological Survey (USGS) launched it’s first website, the Web was a very different place. Many websites that were launched had little consideration given to, or even had an understanding of, things such user experience, content strategies, or design. Over the next 20 years our

In 25 years, imagine a world where anytime, anywhere, any device is just taken for granted. That’s the theme from the responses we got from our Mobile Gov Community of Practice members when we asked them to predict the effect mobile would have on the Web

With the 25th anniversary of the Web, we wanted to share stories from the beginnings of Web in the federal government and how online government has evolved in the years since.

E-books are great for one thing: reading on mobile devices. Their reflowable text adjusts to fit the reader’s smartphone, tablet, or e-reader in the type size the reader chooses. They are essential for reading on smartphones, and better than pdf’s for all but the biggest tablets.

Slowness Hurts Web Pages Have you ever been frustrated when visiting a Web page that doesn’t load quickly? Have you ever left a slow Web page before it finished loading? You’re not alone. Several recent studies have quantified customers’ frustration with slow Web pages. Customers now expect results in the

All of us want to improve the content and information we provide to the public, but we’re intimidated by where to start: Does our website provide clear content? Is the best information hidden on pages a few layers down? What should we tweet about

We’ve redesigned our mobile search results page. It now uses a card-based design and is responsive. This design gives searchers a more consistent user experience and access to the results anytime, anywhere, and on any device. Take a sneak peek of the new responsive results page.

Children’s mobile media use has doubled and in some cases tripled in the last two years, according an eSchool News report of a study by Common Sense Media. Here are the other key findings: Roughly twice

You can now log in to Go.USA.gov with your username or email address, one of the new improvements added to the government URL shortener.

If you have ever visited census.gov, you know that sorting through the vast array of information about America’s people, places and economy can be daunting. Based on customer research and feedback we collected and analyzed over time, we heard loud and clear

Piggybacking on one of my earlier posts, People are Crazy about Mobile, I’m going to talk about “Distracted Walking.” Who among us hasn’t walked and texted or checked Facebook or Twitter on our smartphones, but have bumped into someone or something while texting on your smartphone? I

Mobile first means more than just focusing on text content; it’s also includes considering visual content as important element of the user experience.

While composing email on mobile phones is still a tricky feat, email reading is quickly shifting away from the desktop. According to data from the US Consumer Device Preference Report: Q4 2013 from Movable Ink, way more than half of all email — a full 65 percent — is now being accessed

The Government of Canada (GC) is retiring the traditional news release format in favour of a more digital-friendly product that makes the key messages of announcements clearer, quick facts more accessible and integrates more effectively with social media channels. The old style

Today we want to tell you about the federal agency trends we saw this year in the development of public facing mobile products.

USA.gov offers two different types of URL shorteners – 1.USA.gov and Go.USA.gov. No matter which URL shortener you use, there are some usability, accessibility, and SEO issues you should keep in mind.