Design
Understand how and why design impacts user experience
More News and Events on Design
271 posts
Journey Maps as Communication Tools
The team at Office of Natural Resources Revenue wrote about how they use journey mapping to help teams look at their agency’s processes in a more comprehensive way.— via Office of Natural Resources Revenue
Introducing USWDS 2.0
Today’s update introduces a powerful toolkit of new features to help make creating useful, consistent digital services faster, simpler, and more fun.
Health Tech Sprint Aims at Improving Care Access and Experience
This sprint is designed to improve care by assisting in access to novel therapeutics and improving clinical trials.
Collaborating for Better Design, Technology, and User Experience
Overview of initiatives across Federal government that focus on IT design, development and accessibility.
Experiments in Tweaking Agile for UX
Designers at the Federal Reserve Board share how they adjusted the agile process to work better for their team.
Introducing Accessibility for Teams
A quick-start guide for embedding accessibility and inclusive design into a team’s workflow.
New USAGov Program Aims to Help Agencies Market Within the Federal Government
The Outreach and Marketing team from USAGov helps agencies amplify their key messages through a variety of channels.
Redesigning an Intranet Site: Final Stages, Launch, and Lessons Learned
Helpful lessons from the National Center for Complementary and Integrative Health (NCCIH) on the redesign of an intranet.
Why Your Team Needs Its Own Style Guide and Where to Start
Learn how creating your own style guide can help facilitate development for agency websites. Review best practices, lessons learned, and examples from the U.S. Web Design System, Consumer Financial Protection Bureau, and the United States Patent and Trademark Office.
Using Journey Mapping to Streamline Processes Across Agencies
How one team used journey mapping to improve the customer experience for newly naturalized citizens attempting to travel abroad.