An introduction to the Digital Experience Council
What is the Digital Experience Council?
The Digital Experience (DX) Council was required by M-23-22, Delivering a Digital-First Public Experience, and launched in February 2024 as a subcommittee of the Federal Chief Information Officer’s Council (CIO Council). It plays a critical role in coordinating governmentwide efforts and assisting agencies in delivering digital experiences that meet the public’s needs and expectations.
The Digital Experience Council seeks to:
- Identify opportunities and provide policy advice on how to improve the delivery of digital experiences across Federal websites and services.
- Serve as a source of expertise on the current and future state of web and digital technologies and how they could be used by the government for delivering a digital-first public experience.
- Assist in the governmentwide implementation of 21st Century IDEA, M-23-22, Delivering a Digital-First Public Experience, and other laws and policies.
- Advise on and inform the direction and development of governmentwide standards and shared services related to digital experience.
- Coordinate web and digital content and communications across agencies to prevent duplication and ensure coordinated communications during incidents of national significance (in partnership with the Department of Homeland Security and as outlined in the National Response Framework).
- Provide a venue for digital leaders and the broader community to collaborate on best practices, lessons learned, and common approaches to digital experience challenges.
- Sponsor on-going external collaboration with industry, state and local governments, and other external parties to identify opportunities to strengthen collaboration.
Who makes up the Digital Experience Council?
Leadership Committee
The Digital Experience Council is led by a Leadership Committee composed of two agency co-chairs and three representatives from center-of-government teams at the Office of Management and Budget (OMB) and the General Services Administration (GSA).
The current Leadership Committee is:
- Abby Bowman, co-chair, Office of the Chief Information Officer, National Aeronautics and Space Administration
- Gary Washington, co-chair, Office of the Chief Information Officer, U.S. Department of Agriculture
- Jonathan Finch, Office of the Federal Chief Information Officer, OMB
- Lauren Bracey-Scheidt, Technology Transformation Services, GSA
- Larry Bafundo, Technology Modernization Fund, GSA
Agency members
The Digital Experience Council has cross-functional representation from the 24 Chief Financial Officer (CFO) Act agencies and select small agencies. CFO Act agencies may designate up to two representatives, one of which is the agency’s Digital Experience Delivery Lead, as required by Action 1. Identify digital experience delivery lead in M-23-22, Delivering a Digital-First Public Experience.
| Agency | Council Members | |
|---|---|---|
| Agency for International Development | Gregory Your | Danny You |
| Department of Agriculture | Peter Rhee | Arianne Gallagher-Welcher |
| Department of Commerce | Doug Freeman | Alicia Sowah |
| Department of Defense | Savanrith Kong | Howie Cohen |
| Department of Education | Vijay Sharma | |
| Department of Energy | Sandra E. Logan | Atiq Warraich |
| Department of Health and Human Services | Julie Wiegandt | Lindsey Ross |
| Department of Homeland Security | Dana Chisnell | Matt Harmon |
| Department of Housing and Urban Development | Joe Carter | Eileen Coleman |
| Department of Justice | Dwayne Spriggs | Ashley McGowan |
| Department of Labor | Akanksha Sharma | Laura McGinnis |
| Department of State | Laura E. Williams | Jeffrey Levy |
| Department of the Interior | Kenneth Klinner | Andy Lewandowski |
| Department of the Treasury | Christine Durose | Kelly Jerosch |
| Department of Transportation | Pavan Pidugu | Bernetta Reese |
| Department of Veterans Affairs | Christopher Johnston | Nathan Sanfilippo |
| Environmental Protection Agency | Lin Darlington | Chuck Widener |
| General Services Administration | Rachel Flagg | Jenn Noinaj |
| National Aeronautics and Space Administration | Abby Bowman | Jason Townsend |
| National Science Foundation | Laura Crothers | Robin Pentola |
| Nuclear Regulatory Commission | Amy Wagner | |
| Office of Personnel Management | Erikka Knutti | Michelle Chronister |
| Small Business Administration | Douglas Robertson | |
| Social Security Administration | Diana Andrews | Eric S. Powers |
Additional members from relevant teams at OMB and GSA may also be designated as non-voting members and asked to attend Council meetings.
Please reach out to your agency’s council member with questions. If your agency is not listed, contact OMB’s Office of the Federal CIO at ofcio@omb.eop.gov.
