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Andrea Sigritz

GSA

Latest Content by Andrea Sigritz

Children’s Online Privacy Protection Rule (“COPPA”)

The Children’s Online Privacy Protection Rule,imposes certain requirements on operators of websites or online services directed to children under 13 years of age, and on operators of other websites or online services that have actual knowledge that they are collecting personal information online from a child under 13 years of age.
Nov 23, 2015

Appendix I to OMB Circular No. A-130 Federal Agency Responsibilities for Maintaining Records About Individuals

This Appendix describes agency responsibilities for implementing the reporting and publication requirements of the Privacy Act of 1974, 5 U.S.C. 552a. It applies to all agencies subject to the Act. View Appendix I to OMB Circular No. A-130 Federal Agency Responsibilities for Maintaining Records About Individuals Related Resources OMB M-15-13, Policy to Require Secure Connections
Nov 23, 2015

No FEAR Act

The No FEAR Act requires a Federal agency to post on its public Web site summary statistical data pertaining to complaints of employment discrimination filed under 29 CFR part 1614 by employees, former employees and applicants for employment. View NO FEAR Act See more DigitalGov Resources
Nov 23, 2015

Guidance on President’s Management Agenda Scorecard Meetings

This memorandum provides Resource Management Offices and PMA Initiative Leads with instructions for preparing for the quarterly PMA scorecard meetings to discuss agencies’ status and progress in implementing the PMA for the period January 1, 2008 through March 31, 2008. View Guidance on President’s Management Agenda Scorecard Meetings See more DigitalGov Resources
Nov 23, 2015

Executive Order 13571–Streamlining Service Delivery and Improving Customer Service

The Executive Order 13571 on Streamlining Service Delivery and Improving Customer Service “requires agencies that provide significant services directly to the public to identify and survey their customers, establish service standards and track performance against those standards, and benchmark customer service performance against the best in business.” View Executive Order 13571–Streamlining Service Delivery and Improving Customer Service
Nov 12, 2015

M-10-22 Guidance for Online Use of Web Measurement and Customization Technologies

On January 21, 2009, the President issued a memorandum calling for the establishment of “a system of transparency, public participation, and collaboration.” The memorandum required an Open Government Directive to be issued by the Director of the Office of Management and Budget (OMB), instructing “executive departments and agencies to take specific actions implementing the principles
Nov 05, 2015

E-Gov Act of 2002

The E-Government Act of 2002 (Pub.L. 107–347, 116 Stat. 2899, 44 U.S.C. § 101, H.R. 2458/S. 803), is a United States statute enacted on December 17, 2002, with an effective date for most provisions of April 17, 2003. Its stated purpose is to improve the management and promotion of electronic government services and processes by
Sep 29, 2015

Monthly Theme: Learning to Ride the Metrics Wave

We are awash in data. Data in our personal lives gives us information on everything from our nightly sleeping patterns to how many of our friends shared our latest quip on social media. So too in our professional world, where we can see the most popular devices people use to navigate our websites and are told

Sep 08, 2015

Monthly Theme: At Your Service

In this digital age, we know customers expect their government interactions to be on the same level as their interactions with the private sector. Agencies are always striving to improve the quality of their services to meet their customers’ needs. So too in our office, where we use the feedback, you, our agency customers, provide

Aug 05, 2015

A February Focus on Content on DigitalGov

Good content drives your digital presence. No matter what you produce content for - social media, websites, blogs - getting people to see your work is critical. But getting noticed is not as easy as it used to be.

Feb 12, 2015

Trend Watch 2015: What’s in the Forecast for Digital Government?

In January on DigitalGov, we’ll highlight pieces looking at trends we see coming in the digital government space in 2015 and beyond. We have lined up articles around: Customer Service Data 3D Printing at NIH and NASA Accessibility Mobile, and Training. Check back Monday, when we kick-off the month with 15 Government Customer Service Trends.

Jan 09, 2015

As we round out 2014, we’re reflecting on the exciting year we’ve had at DigitalGov since we launched in February. Our mission is to share information and resources from agencies across the federal government that are working in the digital space, and highlight the services and communities that can help you meet your digital government

Dec 31, 2014