Join Search.gov as they walk you through the fundamentals of how search engines monitor your content and pull relevant data from your pages.
Watch Video
2018
Search
Good search functionality helps the public find exactly what they're looking for.
The search function is an essential component of any government website. It is a critical part of providing a positive user experience. Search is especially important for federal agencies which often have complex websites with large amounts of information. A well-designed search function can help users navigate this complexity and find the information they need quickly and easily.
Related Policy
21st Century Integrated Digital Experience Act (21st Century IDEA) & Section III.A.4 of M-23-22
Search: essential knowledge
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Going Live With Search.gov
Your pre-launch checklist will be unique to your agency’s workflow, requirements, and deadlines. Here is a typical checklist.
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Learn how to get search engines to index the right content for better discoverability
Website structure and content can have a significant impact on the ability of search engines to provide a good search experience. Find all you need to know to get search right on your website.
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Special report: Search in support of federal web modernization
Get a high-level view of the public’s experience with seeking services and information from federal government websites that use Search.gov.
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A conversation about content audits
Learn why to do content audits and how to get started.
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Optimization case study: Performance, SEO, and accessibility with CFPB
Review some approaches that designers, developers, and analytics specialists at the Consumer Financial Protection Bureau use to build search engine optimization and accessibility testing into their design and development practices.
Search events
Learn about the essential features of Search.gov and tour its Admin Center.
Watch Video
2018
Search news
A journey of improvement: Creating a self-assessment for digital experience
Memo M-23-22 from the Office of Management and Budget provides guidance to federal agencies on delivering a digital-first public experience. To quantify its compliance with the memo, the Open Data, Design, and Development team at the Department of the Interior created and conducted a self-assessment of its digital products. The team used a scoring spreadsheet to measure compliance across categories like accessibility, design consistency, and mobile responsiveness. The results helped the team develop a plan to prioritize improvements and engage with leadership for support on other initiatives.— via Office of Natural Resources Revenue
Supporting innovation through the American Rescue Plan
GSA uses American Rescue Plan funding for over 40 initiatives to foster community, improve user experiences, and empower underserved populations.
Three tips for using meta descriptions
At USA.gov and USAGov en Español, the goal is to make content more useful to the public, and meta descriptions are one way to help people quickly find the government information they’re looking for. These brief summaries of webpage content appear in search engine results to entice users to click through, attracting visitors to agency websites. Regularly updating these descriptions based on user data can enhance their effectiveness. Read in more detail about their three tips to create effective meta descriptions: identify commonly searched keywords, write engaging and actionable descriptions, and ensure each one is unique.— via USA.gov
How USAGov uses data to improve content
Each month, USAGov’s content designers spend many hours ensuring that the content on USA.gov and USAGov en Español is up-to-date, accurate, and meets user needs. Learn how their team does holistic reviews of each topic section based on a rolling calendar with the goal of updating all content at least every 6 months.— via USA.gov
Search.gov year in review: 2023 report
Learn what types of information people searched for on federal websites in 2023, see emerging trends the team is exploring to improve customers’ search experience in 2024, and check out three new updates. The data tab provides insightful summaries for 13 popular topic areas—and lists the public’s top 25 search terms, in their own words, for each.— via Search.gov
Resources on Search
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Making the big move: Search in support of federal web modernization
In this special report, we discuss a website redesign’s nine phases and their impact on search.
Tools and Services
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Search.gov
A free hosted search platform for federal websites.
More News and Events on Search
48 posts
A journey of improvement: Creating a self-assessment for digital experience
Memo M-23-22 from the Office of Management and Budget provides guidance to federal agencies on delivering a digital-first public experience. To quantify its compliance with the memo, the Open Data, Design, and Development team at the Department of the Interior created and conducted a self-assessment of its digital products. The team used a scoring spreadsheet to measure compliance across categories like accessibility, design consistency, and mobile responsiveness. The results helped the team develop a plan to prioritize improvements and engage with leadership for support on other initiatives.— via Office of Natural Resources Revenue
Supporting innovation through the American Rescue Plan
GSA uses American Rescue Plan funding for over 40 initiatives to foster community, improve user experiences, and empower underserved populations.
Three tips for using meta descriptions
At USA.gov and USAGov en Español, the goal is to make content more useful to the public, and meta descriptions are one way to help people quickly find the government information they’re looking for. These brief summaries of webpage content appear in search engine results to entice users to click through, attracting visitors to agency websites. Regularly updating these descriptions based on user data can enhance their effectiveness. Read in more detail about their three tips to create effective meta descriptions: identify commonly searched keywords, write engaging and actionable descriptions, and ensure each one is unique.— via USA.gov
How USAGov uses data to improve content
Each month, USAGov’s content designers spend many hours ensuring that the content on USA.gov and USAGov en Español is up-to-date, accurate, and meets user needs. Learn how their team does holistic reviews of each topic section based on a rolling calendar with the goal of updating all content at least every 6 months.— via USA.gov
Search.gov year in review: 2023 report
Learn what types of information people searched for on federal websites in 2023, see emerging trends the team is exploring to improve customers’ search experience in 2024, and check out three new updates. The data tab provides insightful summaries for 13 popular topic areas—and lists the public’s top 25 search terms, in their own words, for each.— via Search.gov
Less is more: Improving the public’s web search experience with filters
Explore the evolution of search experiences on federal websites as Search.gov introduces customizable search filters, providing users with the same flexibility familiar from e-commerce sites. Devolve into the NASA case study, uncovering how this innovative feature enhances accessibility and efficiency for a seamless user journey.— via USA.gov
Why the American People Deserve a Digital Government
OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).— via The White House
Get to know Search.gov
Search.gov’s goal is to deliver a high-quality, government-wide search engine that allows agencies to customize search experiences for the public, regardless of website type or organization. Learn about standard offerings, as well as three major enhancements.— via USA.gov
Search Metrics
The Federal Web in the Year of COVID-19
The past year was like no other. We take a look at how it affected federal website traffic and search data.
Search.gov: 2019 in Review
In 2019, Search.gov served 295,916,305 queries across more than 2,000 government websites. Find out more in their annual report, including the most common topics that people searched for.— via Search.gov
Join Search.gov as they walk you through the fundamentals of how search engines monitor your content and pull relevant data from your pages.
Watch Video
2018
Learn about the essential features of Search.gov and tour its Admin Center.
Watch Video
2018
Dear Search: Reading Between the Lines of Search Data
Welcome to the first Dear Search article, an occasional series where the DigitalGov Search team addresses common search questions. Dear Search, Right now, I am building up user research services that can be offered to product owners on a regular or as-needed basis. So, being able to look at search trends and offer advice to
DNSSEC vs. Elastic Load Balancers: the Zone Apex Problem
This is the final post in the 5-part series, The Right Tools for the Job: Re-Hosting DigitalGov Search to a Dynamic Infrastructure Environment. Federal websites are required to implement DNSSEC, which relies on knowing exactly what server is responding to a request. In Amazon Web Services (AWS), the problem of unreliable servers is solved by
Let’s Encrypt Those CNAMES, Shall We?
This is post 4 in the 5-part series, The Right Tools for the Job: Re-Hosting DigitalGov Search to a Dynamic Infrastructure Environment. This post references the previous posts frequently, so please read those before reading this one if you haven’t done so already. In addition to the DNS challenges created by offering “masked” domains such
A Domain by Any Other Name: CNAMES, Wildcard Records and Another Level of Indirection
This is post 3 in the 5-part series The Right Tools for the Job: Re-Hosting DigitalGov Search to a Dynamic Infrastructure Environment. “All problems in computer science can be solved by another level of indirection, except of course for the problem of too many indirections.” – David Wheeler The simplest of our four requirements was
Quality, Speed, and Lower Costs: Yes, You Can Have It All
This is post 2 in the 5-part series The Right Tools for the Job: Re-Hosting DigitalGov Search to a Dynamic Infrastructure Environment. The last major infrastructure upgrade that DigitalGov Search had was in 2010. Not only has technology evolved significantly since then, but so have business models for right-sizing costs. Moving to Amazon Web Services (AWS)
The Right Tools for the Job: Re-Hosting DigitalGov Search to a Dynamic Infrastructure Environment
This is the first post of a 5-part series. DigitalGov Search is a commercial-grade search engine provided as a shared-service by the United States General Services Administration. We power about 2,300 search configurations for hundreds of federal, state, and local government agencies. Using our platform, agencies can easily configure a search experience for the public that
What Are Your Customers Searching For?
What are your agency’s website visitors looking for? Can they find it easily? How do you know? Search analytics provide valuable data that can positively affect an agency’s Web strategy. This topic was the focus of a recent webinar, Show Me the Data: Leveraging Analytics in DigitalGov Search. Dawn Pointer McCleskey, acting program manager for
DigitalGov Podcast: Bridging Content and Discovery Through DigitalGov Search
Recently, search analyst Dawn McCleskey sat down with us to discuss the work of DigitalGov Search.
