Strategy
Digital Meets Culture: Getting Your Culture in Line With Your Digital Strategy
Learn how digital service teams in government navigate through the currents of organizational culture and implement change at their agencies.
Content Strategy
Make use of content strategy to deliver great digital experiences.
More News and Events on Content Strategy
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Plain Language
2021 Federal Plain Language Summit
On 9/21/21, PLAIN’s Fourth Federal PL Summit showcases federal employees’ plain language projects. Topics include COVID-19 agency responses, accessibility, user experience, and career enhancement.
2021
Challenge.gov
Spotlight Chat: Planning a Federal Prize Competition
Leaders of the Lab-to-Market (L2M) Inclusive Innovation Ecosystem Prize Competition share their experience running a federal prize competition.
User Experience
Building a Bureau-Wide Usability Collaboration Group: Lessons Learned from the U.S. Geological Survey
Learn about the U.S. Geological Survey’s Usability Collaboration Area in this short interview with the group’s organizer.
In this second part of our analytics case study series, we’ll address how to pull reporting and conduct analysis through the lens of your analytics strategy.
2021
Social Media
SocialGov Summer Sessions 2021
If you’re a federal employee, join us to learn about both intellectual property (8/25) and rules of conduct (8/26) in your agency’s social media.
2021
Robotic Process Automation
5 Tips for Implementing Citizen Development in Your RPA Program
The Robotic Process Automation (RPA) Community of Practice highlights five key points for implementing RPA citizen developers, as shared by federal subject matter experts James Gregory (General Services Administration), Frank Wood (Defense Logistics Agency), and Russ Kuehn (Social Security Administration) during their recent webinars with the Federal RPA Community of Practice.
In this two-part Analytics Case Study, we’ll speak with the GSA’s FedRAMP team about their analytics strategy, data collection, reporting, and subsequent decision-making for a new site launch.
2021
Multilingual
6 Ways Translation Glossaries Help Agencies Succeed In Sharing Information
Learn how multilingual glossaries set your content translations up for success by maintaining consistency and lightening the workload for future translations.
Join Digital.gov’s Web Managers Community as they host a discussion with panelists from the Lab at OPM, National Institutes of Health, Navy Bureau of Medicine and Surgery, and Presidential Innovation Fellows. The panel will discuss how to align culture and digital strategy to build better digital services.
2021
Storytelling
Using Plain Language To Tell Our Stories
Learn how to tell a story and figure out what role plain language plays in storytelling.
2021
Innovation
GSA Launches New Innovation Adoption Community of Practice
GSA is launching the Innovation Adoption Community of Practice on Digital.gov to connect those who embrace innovative methods and practices that improve government service delivery.
Join us for a conversation with Robert Flaherty, a digital native leading digital strategy at the White House.
2021
Data
Developing a Data-Driven Roadmap
A Presidential Innovation Fellow working with the U.S. Department of Veterans Affairs shares how complex organizations can create data-driven roadmaps.
Making It Easier for People to Find Federal Agencies
Making It Easier for People to Find Federal Agencies—Finding contact information for a federal department or agency is a top task at USA.gov and USAGov en Español. Our A-Z Index of U.S. Government Departments and Agencies directory is a popular feature and the result of many years of user testing and website user metrics.— via USA.gov
Accessibility
Accessible Digital Content: Tips and Tricks
This webinar will present and demonstrate tips and tricks to address several common accessibility errors and issues that occur during digital content creation.
Watch Video
2021
Communities
8 Ways Community of Practice (CoP) Managers Can Improve Member Engagement on Listservs
Are you a Digital.gov Community of Practice (CoP) lead? Find yourself participating in a CoP discussion and wondering what else you can do? We’ve got some suggestions.
User Experience
How Testing Your Documents Can Improve Plain Language Compliance
Usability testing isn’t only for websites. Come work with Dr. Ginny Redish and try out three techniques for quick and easy ways to test the usability of your documents.
Watch Video
2021
Building a User-Centered Data Strategy
Building a User-Centered Data Strategy—Developing a data strategy is challenging, but 18F can help agencies with the process of creating an effective one. Our principles of user-centered design, agile, and iterative delivery can increase an agency’s chance for success in using data more effectively.— via 18F
Artificial Intelligence
Artificial Intelligence for Homeland Security: Developing the Strategy
The Department of Homeland Security (DHS) will present the work that led to the creation of the DHS AI Strategy to interagency partners.
2021
