News and Updates
Innovative work, news, and ideas from people and teams in government
Connecting Americans to Coronavirus Information Online
The American people need access to the most up-to-date public health guidance and information on coronavirus testing facilities. To help Americans find coronavirus information online, incorporate Schema.org’s new standard tags into all web pages related to COVID-19.— via The White House
A Guide For Agencies Building CX Capacity
GSA’s customer experience team has released a federal buying guide to aid agencies with buying CX Services.
Experimenting with the Micro-Purchase Threshold
Through the use of an open-source procurement process, we created an experiment others can replicate to encourage Agile thinking.
An Introduction to the Basics of DAP
Strengthen Your Organization’s Vision Through Collaboration
Inclusive visioning helps accelerate successful outcomes. To help agencies innovate from within, bring people together to make big IT Modernization strategies come to fruition.
A Token of Our Affection: A Field Guide to USWDS 2
18F recently worked with the Cloud.gov team to update their public site to the U.S. Web Design System, 2.0. The USWDS provided concepts they were able to use to translate designs into code a lot faster, and deliver higher fidelity results. Check out their USWDS field guide!— via 18F
Let’s Talk Shop: How USAGov Outreach Connects With Agency Partners
USAGov Outreach connects with agency partners in a variety of ways—if you’re from a federal agency looking for new ways to reach your audience, learn about partnering with USAGov!— via USA.gov
Listen to Customers by Asking the Right Questions
This week, we’re exploring what it means to listen, and we’re taking a look at ways to use feedback to drive continuous improvement.
10x Announces 25 Projects to Start Phase One
10x, the federal venture studio, has approved 25 new projects for Phase One funding.
18F Is Here to Help During Critical Times
Government agencies are seeing their systems and staff stretched to the max as they do their best to serve the public. 18F is a team of government employees with expertise in modern digital tools and practices, and we’re here to help.— via 18F
Spring Cleaning Tips for Web Content
This week, we’re providing a few tips for tidying up redundant, outdated, and trivial content.