News and Updates
Innovative work, news, and ideas from people and teams in government
Build Sites to Address the Entire User Journey
This week, we’re exploring what it means to understand the user experience, and we’re taking a look at ways to use journey mapping to find opportunities for improving products and services.
How USAGov en Español Uses Quantitative and Qualitative Data to Meet the Needs of Its Audience
Federal Crowdsourcing Webinar Series, Episode 11: Mobile Testing Program Makes Content More Accessible
Making Critical Government Information More Resilient
Making Critical Government Information More Resilient—A roundup of steps that federal agencies, and other government entities, can take right now to improve the resilience of their websites and serve information more efficiently to the people that need it.— via 18F
Who’s on Your Digital Dream Team?
This week, we’re exploring what it means to establish effective governance, and looking at ways to clarify and fill the roles of all the players on your team.
Become a DAP Certified Analyst
Federal Source Code Study Series
Federal Source Code Study Series — Read the first article of the Federal Source Codes Study (FSCS) series. The FSCS was a three-year study that examined the federal government’s effort in implementing the Federal Source Code Policy and open sourcing software.— via Code.gov
Tapping Into SEO: How Government Websites Can Improve Content Reach
Implementing a few easy steps for research and search engine optimization can help boost your content and get it in front of the right audience.
Procuring Cloud Services in Government
Promote Continuity to Better Support Customer Journeys
This week, we’re exploring what it means to promote continuity, and we’re taking a look at ways to use service design to deliver a great experience.
What’s new in USWDS 2.7.0
Release Notes: What’s new in USWDS 2.7.0—Read more about these components on our website, but we’re excited to start releasing the first of a number of new design system components planned for 2020!— via U.S. Web Design System
Experimenting with SpecialAnnouncement Markup (Updated June 09, 2020)
What USA.gov learned during its pilot with SpecialAnnouncement markup to make COVID-19 information easier to find in search results, now updated to reflect changes by major search engines.