News and Updates
Innovative work, news, and ideas from people and teams in government
Deep Fakes and Social Media: A Q&A With Alex Cohen
The questions in this post were curated from attendees of the Deep Fakes and Social Media Webinar, hosted by the SocialGov Community of Practice and Digital.gov on May 18, 2021.
Accessible Digital Content: Tips and Tricks
Accessibility: Usability for Every Ability
Accessibility: Usability for Every Ability—Accessibility enables full participation, and everyone who works on government websites has a role to play in making federal resources accessible and inclusive.— via U.S. Web Design System
3 Things You Should Know About the Federal RPA Use Case Inventory
The Federal Robotic Process Automation (RPA) Community of Practice is updating the RPA Use Case Inventory, which provides detailed information on over 300 RPA Use Cases across the federal government.
How To Navigate Challenges to Successfully A/B Test Your Emails
The article will go over some best practices of implementing A/B testing on your emails.
8 Ways Community of Practice (CoP) Managers Can Improve Member Engagement on Listservs
Are you a Digital.gov Community of Practice (CoP) lead? Find yourself participating in a CoP discussion and wondering what else you can do? We’ve got some suggestions.
Positioning Yourself as a Plain Language Editor
Deep Fakes and Social Media
Federal Developmental Opportunities Workshop
Social Media Spring Session 2021
Challenge and Prize Spotlight Chat with National Institute of Standards and Technology (NIST)
The Federal Web in the Year of COVID-19
The past year was like no other. We take a look at how it affected federal website traffic and search data.
How Testing Your Documents Can Improve Plain Language Compliance
Using Chatbots To Improve Customer Experience
Three federal teams showcase their success using chatbots to improve customer satisfaction, increase availability, and empower their users to accomplish tasks faster.
Building a User-Centered Data Strategy
Building a User-Centered Data Strategy—Developing a data strategy is challenging, but 18F can help agencies with the process of creating an effective one. Our principles of user-centered design, agile, and iterative delivery can increase an agency’s chance for success in using data more effectively.— via 18F
Artificial Intelligence for Homeland Security: Developing the Strategy
2020 Annual Review
Search.gov Year in Review—Search.gov recently released their annual report that looked at federal search traffic during 2020. Between the COVID-19 pandemic, social unrest, and environmental emergencies, 2020 was truly an extraordinary year. The COVID-19 pandemic changed search patterns and volume significantly. Some topics saw as high as a 500% increase in volume, while others dropped 90%. Forms, usually one of the top needs, saw a steady level of demand but still dropped to 5th place in 2020 due to other emergent needs.— via Search.gov