Customer Experience Community
We are an interagency group of customer experience practitioners.
Connect with us
Federal, state, territorial, tribal, and local government employees and contractors are eligible to join.
Select "CX LISTSERV," then a form will ask for your name and email address. The form should take most people a minute or less to complete.
CX LISTSERVThe government Customer Experience (CX) Community of Practice (CoP) is an interagency group of customer experience practitioners, with members across more than 140 federal, state, and local U.S. government offices and agencies.
Join
Join the CX-COP listserv and community to stay on the cutting edge of government customer experience, including news, training, best practices, and technology.
Community Conduct
The Communities of Practice are hosted by digital.gov, a service of the Technology Transformation Services (TTS) within the General Services Administration (GSA). GSA is a federal agency subject to the Freedom of Information Act (FOIA) and must comply with requests for records made under FOIA. As a result, all communications made on this Communities of Practice LISTSERV are subject to release under FOIA.
When participating in this CoP, follow Digital.gov Community Guidelines.
