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10 Years of Digital Government—A Retrospective

In December of 2004, the Office of Management and Budget (OMB) issued the first Policies for Federal Public Websites. Over the past decade, we’ve seen technology completely transform how government delivers information and services to the public. On this 10-year anniversary, we’re taking a walk down memory lane to recap some of the pivotal moments
Dec 18, 2014

3rd U.S. Public Participation Playbook Draft Released This Month

The new third draft of the U.S. Public Participation Playbook continues to incorporate changes proposed from more than 100 suggestions submitted via public comment aimed at measuring the performance and improving the development of government programs. It takes the 13 initial “plays” from rough brainstorming and collaborations to a more refined, action-focused presentation that will help contributors understand and identify opportunities
Dec 17, 2014

Going “Behind the Blog” with the Law Library of Congress

Creative content can be found in all corners of the federal space. Recently, the Law Library of Congress blog, In Custodia Legis, and the United States Courts blog, The Third Branch News, were named to the ABA Journal “Blawg 100” out of 4,000 legal blogs eligible for selection. We wanted insight on their blogging success, so we spoke
Dec 12, 2014

Introducing “Get Your Open Data on Data.gov”

Data.gov is the central clearinghouse for open data from the United States federal government. It also provides access to many local government and non-federal open data resources. But how does this data get on to Data.gov? Data.gov does not host data directly, but rather aggregates metadata about
Dec 10, 2014

Can You Crowdsource Your User Experience Research?

In one sense, almost any type of user research is crowdsourced—you’re talking to people and using that information to improve your system. But in a true sense, crowdsourcing is more than just collecting information, it’s collaborating on it. We want to have real conversations, not one-time emailed suggestions without followups. So here’s a few tidbits
Dec 09, 2014

Crowdsourcing Month: An Overview

This month we’ll be highlighting articles about crowdsourcing. These are the programs that use a variety of online mechanisms to get ideas, services, solutions, and products by asking a large, diverse crowd to contribute their expertise, talents, and skills. Among the mechanisms are hackathons, data jams, code-a-thons, prize competitions, workplace surveys, open ideation, micro-tasks or
Dec 08, 2014
Open Opportunities

From Taste-Testers to Explorers: Developing Personas for Open Opportunities

Being customer-focused means doing the gumshoe work of research and rounds of analysis to find gold by understanding user goals. For the task-based innovation network, Open Opportunities for DigitalGov, that meant developing personas in order to overcome our own biases and learn about the different motivations of our participants. In this article, we’ll talk about
Dec 08, 2014

Data.gov’s Data Pipeline Explained

In case you missed it: the Data.gov team recently hosted DigitalGov University webinars designed to help agencies and open data advocates better understand how to get data on Data.gov and how to implement the Open Data Policy’s metadata schema updates. These webinars were designed assist government data publishers in making more data discoverable to the
Dec 04, 2014