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Guidance on building better digital services in government
How easily and effectively people can accomplish their goals using a product or system, while having a positive experience.
144 posts
For our September call, we focused on the future of the U.S. Web Design System (USWDS): Where does the design system go from USWDS 2.0? What did we learn from our 1.0 and 2.0 releases? Read key points and takeaways from this month’s presentation.
Learn about the U.S. Geological Survey’s Usability Collaboration Area in this short interview with the group’s organizer.
How co-production methods increase the usefulness of scientific results, products, and tools
A User-Centered Approach: Simplicity and Complexity in a Homepage Graphic—UX interns go through the redesign and testing process of a homepage graphic to communicate the scope the site.
The article will go over some best practices of implementing A/B testing on your emails.
Improve customer experience by turning your website analytics upside down to track the numbers for pages you DON’T want visitors to see.
An introduction to usability testing, why it’s important, and how to talk about things that aren’t required to do a usability test— via 18F
Overview of initiatives across Federal government that focus on IT design, development and accessibility.
Helpful lessons from the National Center for Complementary and Integrative Health (NCCIH) on the redesign of an intranet.
An Army recruiter shares how her training in the Army has helped in her approach to usability testing, and gives a peek inside how usability testing works for USAJOBS.gov at the Office of Personnel Management (OPM).
Digital.gov
An official website of the U.S. General Services Administration
