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Guidance on building better digital services in government
Make use of content strategy to deliver great digital experiences.
633 posts
Introducing a new investment fund for technology products in the federal government
A look at how FEMA responds to user needs and bugs in their app development.
Understanding your constraints is user-centered design Your ability to deliver user value is always constrained by, well, your ability to deliver user value.— via Office of Natural Resources Revenue
Seven teams created digital tools that help in finding experimental therapies for patients, and for clinical trials to recruit new patients.
A hybrid approach of waterfall and agile practices is helping the USGS make the transition to agile.
The Outreach and Marketing team from USAGov helps agencies amplify their key messages through a variety of channels.
Helpful lessons from the National Center for Complementary and Integrative Health (NCCIH) on the redesign of an intranet.
Learn how creating your own style guide can help facilitate development for agency websites. Review best practices, lessons learned, and examples from the U.S. Web Design System, Consumer Financial Protection Bureau, and the United States Patent and Trademark Office.
How one team used journey mapping to improve the customer experience for newly naturalized citizens attempting to travel abroad.
Effective January 18, 2018, the revised 508 standards modernize the federal government’s IT accessibility standards and bring us into alignment with governments around the world.
Learn how measuring customer experience helped inform and guide website development at Peace Corps.
Being a remote team doesn’t mean you should forgo any of your research rituals. It means finding different ways to do them.
As chatbots have become more popular, some online sites will let you create a chatbot with little or no programming.
The Standards team hosted their first AMA (Ask Me Anything) with the public in August. Here’s a breakdown of the big topics discussed during the chat.
As custom software development becomes integral to accomplishing any program’s mission, many managers in government find themselves faced with handling the unfamiliar: overseeing the design and implementation of a digital product that is functional, user-friendly, and necessary for realizing your program’s mission.
Since it’s been nearly six months since their report was released, we wanted to check in with ITIF and see what they’ve learned, what they’ve heard from agencies and what their future plans are to build on this research.
Digital.gov
An official website of the U.S. General Services Administration
