This is a PREVIEW of a Digital.gov page. Visit our current site at https://digital.gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Hurricane guidance for U.S. government websites and social media

Lashanda Hodge

GSA

Latest content by Lashanda Hodge

Strategy

Equity, a Core Principle of Customer Experience

This case study describes how two civic designers at different agencies embed equity in civic design to transform federal customer experience.

Aaron Stienstra

Lashanda Hodge

May 23, 2022

Embedding Equity in Civic Design to Transform Customer Experience

This case study describes how two civic designers at different agencies embed equity in civic design to transform federal customer experience.

Aaron Stienstra

Lashanda Hodge

May 23, 2022

Looking for U.S. government information and services?

Visit USA.gov