Case Studies in Thunderclap
Now that Thunderclap has been approved for government use for nearly a year, we checked in with two agencies that have successfully used the crowd-speaking tool to rally their supporters and amplify their messages.
News and Updates
Innovative work, news, and ideas from people and teams in government
The API Briefing: The Census Bureau’s Discovery Tool – Find the Right API for Your App
The Census Bureau recently released a machine-readable dataset discovery service that lists 41 Census data sets.
Trends on Tuesday: Are Mobile Devices The “Center” of Social Universe?
Mobile devices are moving closer to the center of the social universe, according to this Sproutsocial article. Platforms like Instagram, Pinterest and Twitter are overwhelmingly used on the go. Comscore predicts that there will be increasing monetization via social in the coming years. In the banking industry, where data shows many people have stopped going to
CDC’s “Predict the Flu Season Challenge” Could Keep You Well in the Future
The results of an innovative government prize competition might help you avoid the flu next season. The Centers for Disease Control and Prevention (CDC) recently announced the winner of the “Predict the Influenza Season Challenge”: Dr. Jeffrey Shaman of Columbia University’s Mailman School of Public Health and his team submitted an
Hacking the Bureaucracy One Task at a Time
Are you having trouble getting training or professional development opportunities? Federal employees can gain access to a variety of professional development opportunities and work on digital projects across the government through the Open Opportunities program.
Using Visual Content to Drive Engagement
When USA.gov was preparing to launch our campaign introducing the 2014 Consumer Action Handbook (CAH), we wanted to create highly-visual social content to see how it would do in comparison to standard text and link social media content.
NIH Can Rebuild Him, Launches Bionic Man Tool
The National Institute of Biomedical Imaging and Bioengineering recently launched the “NIBIB Bionic Man,” an interactive Web tool that allows students and the public to learn about cutting-edge research in biotechnology. The bionic man features 14 technologies
Agency Dataset Publication in Data.gov
Not sure how to get your datasets into Data.gov? We’ve put together an overview to show you how the process works. Agencies prepare their enterprise data inventories in data.json format and post them on their websites (agency.gov/data.json), pursuant to the Open Data Policy and following the guidance and using the tools available on Project Open
The Golden Metric
Are you looking for the “golden metric” that is the best measure of your agency’s website performance and cross-comparable across .gov websites? If so, stop looking. The concept of the golden metric is a dangerous one because it oversimplifies performance analysis of your website and overlooks the truth
DOT’s SaferCar App Goes Android
With the start of “astronomical summer” later this week on June 21, that means two things: road trips and car buying. If you’re doing either or both, best be sure to grab the app for the SaferCar program from the Department of Transportation’s
The API Briefing: Department of State’s Model App – Education USA
Not only does the Department of State have a great set of APIs, State also has an excellent example of how to build an informative and useful app. EducationUSA is a network of State Department advisers who help international students apply for U.S. university programs.
4 Ways to Connect, Engage & Expand Your Community with Google+ Hangouts
When you think about your community, you may think about your neighborhood, your city, your office or the organizations and activities you’re involved in. The Peace Corps has many of the characteristics of a community, however our reach spans the entire globe. Because we need to regularly connect
Trends on Tuesday: Mobile Location Data Improving
Imagine a world where your mobile device delivers ads for goods and services within 100 yards of your location. According to Thinknear, a leader in
Government CX: Where Do You Find the Right Foundational Metrics?
Customer service. Customer satisfaction. Improving the customer experience. These buzzwords have become well-trodden territory among government strategists as a new wave of agencies attempt to ignite—or reignite—a focus on customers. Of course, putting customers first is a worthy goal. But what, exactly, do we mean when we use words like “service” and “satisfaction”? These terms
Search Engine Optimization for Government Websites
On June 10, 2014, the Metrics Community of Practice of the Federal Web Managers Council and DigitalGov University hosted an event to honor the memory of Joe Pagano, a former co-chair of the Web Metrics Sub-Council. This third lecture honoring Joe focused on search engine optimization (SEO). While commercial search engines do a remarkable job
Challenge and Prize Practitioners Gather at GSA
Got innovation? Well, we do! On Wednesday May 28, the Challenge.gov team gathered the Challenges and Prizes Community of Practice together for its quarterly meeting. The group covered two topics: Highlights from challenge competitions run in 2013.
Three Ways Agencies Are Using Social Media in Mobile Products
As highlighted in this Trends on Tuesday post, time spent on mobile phones—about 3 hours per day—has surpassed that of daily PC usage. This yields a significant opportunity for consumer interaction with federal agencies’ mobile apps, not just websites, and social media outlets. To take advantage of new opportunities for consumer
Attention Developers: More Economic Statistics Added to BEA’s API
Developers, do you want to bring more detailed economic data to your next app? The Bureau of Economic Analysis (BEA) recently added several data sets to the application programming interface (API) we launched last year. The API now provides direct access to the
Talking Usability with Kids over Milk and Cookies
The Bureau of Labor Statistics (BLS) recently created a new Web page made especially for students, so who better to give it a test run than children attending “Take Your Daughters and Sons to Work Day”? We took advantage of this event held on April 24, 2014, at
The API Briefing: Quick Guide to Using GitHub – FDA’s OpenFDA Research Project
The Food and Drug Administration (FDA) just released the OpenFDA Research Project. At the heart of the project is the OpenFDA API, which allows developers to perform searches on FDA’s drug information database. Coming soon is the ability to search FDA information on medical devices and information about food. Visit the
