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Guidance on building better digital services in government
Patricia Goerman
USCB |
Patricia Goerman leads the Language and Cross-Cultural Research Group in the Center for Behavioral Science Methods at the U.S. Census Bureau. She has 15 years of experience in the development and presentation of multilingual survey instruments, with a focus on Spanish-language materials.
This talk will offer insights and tips on how to best design and translate surveys and other government materials aimed at reaching non-English speaking members of the public.