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Guidance on building better digital services in government
Search engine optimization (SEO) is the practice of enabling search engines to index and surface content.
Strong search engine optimization (SEO) fosters transparency and enhances user experience. It empowers the public to navigate complex programs, and find the information they need quickly. Accurate and informative search results improve user experience, minimizing frustration and wasted time on irrelevant pages. Creating a search experience that directs users to the information they seek reduces reliance on contact centers and other support channels. It also saves users’ time.
In this special report, we discuss a website redesign’s nine phases and their impact on search.
Learn why search functionality is an important component of federal websites, and discover how to add a search function to your website.
A free hosted search platform for federal websites.
Make better decisions using web analytics and other optimization strategies.
Create a better online experience for the public alongside government web content managers.
Learn what types of information people searched for on federal websites in 2023, see emerging trends the team is exploring to improve customers’ search experience in 2024, and check out three new updates. The data tab provides insightful summaries for 13 popular topic areas—and lists the public’s top 25 search terms, in their own words, for each.— via Search.gov
OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).— via The White House
Content audits can be tedious. Two content designers discuss why we do them anyway, and how to get started.
In this blog, we walk you through our planning and implementation process for Search.gov. We share lessons learned, as well as resources we found useful.— via Office of Natural Resources Revenue
Individuals can now pay tickets for minor federal violations more easily, using a redesigned website for the Judiciary’s Central Violations Bureau. The website, officially launched in early May, leverages new technologies and best design practices to improve usability and accessibility across devices, including smart phones.— via Administrative Office of the U.S. Courts
In this special report, we discuss a website redesign’s nine phases and their impact on search.
Learn why search functionality is an important component of federal websites, and discover how to add a search function to your website.
A free hosted search platform for federal websites.
53 posts
Learn what types of information people searched for on federal websites in 2023, see emerging trends the team is exploring to improve customers’ search experience in 2024, and check out three new updates. The data tab provides insightful summaries for 13 popular topic areas—and lists the public’s top 25 search terms, in their own words, for each.— via Search.gov
OMB released new policy guidance for government that includes a variety of actions and standards to help federal agencies design, develop, and deliver modern websites and digital services. Memo M-23-22, Delivering a Digital-First Public Experience, will make it seamless for the public to obtain government information and services online, and help agencies fully implement the 21st Century Integrated Digital Experience Act (21st Century IDEA).— via The White House
Content audits can be tedious. Two content designers discuss why we do them anyway, and how to get started.
In this blog, we walk you through our planning and implementation process for Search.gov. We share lessons learned, as well as resources we found useful.— via Office of Natural Resources Revenue
Individuals can now pay tickets for minor federal violations more easily, using a redesigned website for the Judiciary’s Central Violations Bureau. The website, officially launched in early May, leverages new technologies and best design practices to improve usability and accessibility across devices, including smart phones.— via Administrative Office of the U.S. Courts
Implementing a few easy steps for research and search engine optimization can help boost your content and get it in front of the right audience.
What USA.gov learned during its pilot with SpecialAnnouncement markup to make COVID-19 information easier to find in search results, now updated to reflect changes by major search engines.
The American people need access to the most up-to-date public health guidance and information on coronavirus testing facilities. To help Americans find coronavirus information online, incorporate Schema.org’s new standard tags into all web pages related to COVID-19.— via The White House
This week, we’re providing a few tips for tidying up redundant, outdated, and trivial content.
Since it’s been nearly six months since their report was released, we wanted to check in with ITIF and see what they’ve learned, what they’ve heard from agencies and what their future plans are to build on this research.
MedlinePlus is a consumer health website produced by the U.S. National Library of Medicine (NLM), available in both English and Spanish. As part of our Search Engine Optimization (SEO) strategy, we recently added meta descriptions to our health topic pages.
The Information Technology & Innovation Foundation (ITIF) recently published a report, Benchmarking U.S. Government Websites, that looks at the performance, security, and accessibility of the top 297 government websites.
HTTPS is a necessary baseline for security on the modern web. Non-secure HTTP connections lack integrity protection, and can be used to attack citizens, foreign nationals, and government staff. HTTPS provides increased confidentiality, authenticity, and integrity that mitigate these attacks.
The Law Library acquired a large collection from William S. Hein & Co., Inc. to make all volumes of several collections (like the Federal Register) available in open access to researchers. Preparing these files by adding metadata for easy searching takes a lot of work, so this summer we asked law students and library students from
Have you ever wished you could get inside the mind of Google? To figure out what makes its search engine tick? How great it would be if that were easy to do. Well, actually it is.
Digital.gov
An official website of the U.S. General Services Administration
