Crowdsourced Digital Citizen Services Summit
In May 2015, we are hosting the second DigitalGov Citizen Services Summit. This round we are looking to you—federal innovators across government—to help build the agenda.
Mobile-friendly government websites improve access and user experience
580 posts
In May 2015, we are hosting the second DigitalGov Citizen Services Summit. This round we are looking to you—federal innovators across government—to help build the agenda.
Government mobile code developed to help make tables mobile-friendly in one agency has now been used in another agency’s mobile efforts. Last month, Clair Koroma told DigitalGov readers about code that the Department of Health and Human Services had developed to make website tables mobile-friendly and then HHS
We are in the middle of the holidays, and that means much driving to visit friends and relatives. I was just in Kentucky this past weekend where I spent a total of eight hours driving. I am sure many of you will spend even more time driving in the next three weeks. So, where do
In one sense, almost any type of user research is crowdsourced—you’re talking to people and using that information to improve your system. But in a true sense, crowdsourcing is more than just collecting information, it’s collaborating on it. We want to have real conversations, not one-time emailed suggestions without followups. So here’s a few tidbits
Were you surfing the pre-Black Friday online sales while waiting for the Thanksgiving turkey to appear on the table? Turns out, you weren’t alone. “Online sales for Thanksgiving 2014 grew 12.2%, with mobile sales accounting for 74% of that traffic,” according to Mobile Marketing Watch. To put that in context, mobile sales grew 26.1% percent
Who to call? Where to meet? What to pack? How to find fuel? Make sure your personal disaster preparedness plan includes how to quickly find functioning gas stations in your area with help from the Department of Energy’s Lantern
It has finally happened: Mobile has bumped TV as America’s first screen. Recent analysis from Flurry Analytics, which included data from the Bureau of Labor Statistics, found that time spent on mobile devices grew in the U.S. by 9.3% to 2 hrs and 57 minutes, while time spent watching TV has remained flat at 2 hrs and 48
Are you like me? Do you consistently eat too much on Thanksgiving to avoid invasive family conversations that have a high probability of 1) turning awkward and 2) forcing you to abandon a sworn blood oath to never again reveal details of your private life to loved ones? Don’t be like me. It’s your holiday,
What’s the weather like? When does the next movie start? What time does Target close? These are just a few questions that I may ask my phone on any given day. According to a recent Mobile Voice Study led by Google, I’m not the only having conversations with my phone. 55% of teens aged 13-18 use voice
Wanna join the global climate change conversation? Arm yourself with real-time facts about Earth’s vital signs from NASA’s Earth Now mobile app. Earth Now is an app that visualizes recent global climate data, including surface air temperature, carbon dioxide, carbon
In the mobile world, every second matters. Mobile users are a finicky bunch. They want their information anytime, anywhere and quickly. As members of the MobileGov Community of Practice have noted last year, mobile user experience is about emotion. If that emotion is not happy, you will lose the user. For this month’s DigitalGov user
Catching child predators? There’s an app for that, and it’s expanding its reach to Android smartphones. Operation Predator—the first U.S. federal law enforcement app designed to seek the public’s help with identifying and locating fugitive and unknown suspected child predators—is now
Several federal agencies and offices have worked together to create a free and easy way for public health partners to incorporate our Web content, images, video, data, and infographics into other sites, apps, and social media. Through digital media syndication, the science-based resources of the Department of Health and Human Services (HHS), Centers for Disease Control and
You don’t need to be a rail buff to want to download the Federal Railroad Administration Rail Crossing Locator app. Parents, outdoor enthusiasts, emergency responders, school officials, motorists and many others will find value in locating area highway-rail crossings. The aim of the app is public safety and the Department of Transportation
Data.gov has 130,000+ datasets (as of November 3, 2014) many of which are designed for application developers. In previous columns, I’ve showcased some of the great applications built using federal APIs. Have you wondered where the idea for an app came from? Some developers start with an idea and then look for the API that
Is it a phone or is it a tablet? The International Data Corporation (IDC) predicts that “phablets,” the popular term for smartphones with screen sizes from 5.5 to less than 7 inches, will outship portable PCs this year and tablets in 2015. Specifically, total phablet volume will top 318 million units, surpassing the 233 million
Today, refilling your medicine cabinet with bandages and over the counter medicine from your local drugstore may seem like a trivial task, but for Peace Corps volunteers working in remote villages around the world, this task can be much more challenging. As we take steps to forge a 21st century
No Mobile Gov Month on DigitalGov would be complete without an update on the Internet of Things. Regardless if you’re talking wearables, smart homes, sensors or any other connected device, your current mobile approaches will be impacted—as will your social media, user experience and data strategies. When we last visited the topic in April, discussion
This year, we moved HHS.gov to a responsive template to ensure that users accessing our site in a mobile environment had the best possible experience. Our department faced several challenges in moving a site the size of HHS.gov into a responsive template and one of those challenges surrounded our need to make tables work in
Thanks to the power of open data and APIs, federal agencies can now register their mobile native apps and websites on the Federal Mobile Products Registry and have them appear on the USA.gov Federal Mobile Apps Directory (formerly USA.gov Apps Gallery).
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