Accessibility

User experience (UX) experts across the federal government will share case studies and best practices during this virtual summit.

FCC requires video conferencing platforms to be accessible and proposes platform integration with sign-language services

The Federal Communications Commission voted to require video conferencing platforms, like Zoom, Microsoft Teams, or Webex, to comply with the accessibility requirements under the Communications Act and agency rules that govern interoperable video conferencing services.— via Federal Communications Commission

Jun 08, 2023

Join us as we observe Global Accessibility Awareness Day and talk about the real-world experience of blind users on the web.

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A digital accessibility catalyst for your next policy refresh

Use GSA’s IT Accessibility Policy Framework to update digital accessibility language in your agency’s policies.

Andrew Nielson

May 15, 2023

Judiciary Launches New Federal Ticket Processing Website

Individuals can now pay tickets for minor federal violations more easily, using a redesigned website for the Judiciary’s Central Violations Bureau. The website, officially launched in early May, leverages new technologies and best design practices to improve usability and accessibility across devices, including smart phones.— via Administrative Office of the U.S. Courts

May 02, 2023

The art of storytelling in a hybrid world

Combined with technology and audience awareness, our increasingly digital, hybrid world can still leverage that in-person charm through the art of storytelling.

Frances Carden

Apr 20, 2023

Introducing the new USA.gov

We’re excited to share that the new USA.gov and USAGov en Español are live. However, we’re not finished. See what we’ll be working on in the future.— via USA.gov

Apr 18, 2023

Modernizing a federal government website with user-centered design

In this blog post, we break down our process for redesigning a federal government website (onrr.gov) into six detailed sections. This blog serves as a helpful guide for other agencies looking to do a major website redesign.— via Office of Natural Resources Revenue

Mar 30, 2023

Plain language on onrr.gov: coordination and implementation with web content owners

Strategies, examples, and lessons learned from coordinating with content owners to enhance plain language on onrr.gov.— via Office of Natural Resources Revenue

Mar 16, 2023

Testing Beta for Accessibility

The USAGov team strives to ensure all our websites are accessible to as many people as possible. This includes those who need the use of specialized assistive technologies when browsing the internet. In building beta.USA.gov we deliberately validated that it met Section 508 and WCAG 2.0 compliance requirements. Our testing approach includes a three step hybrid method that may be suitable for other agency use.— via USA.gov

Mar 16, 2023

Join us to discuss the plain language and cultural components of effectively translating digital content into multiple languages.

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A happy compromise between people-first and plain language

Find out how the National Institute of Corrections is using people-first plain language in its communications. See what words and phrases they’re changing.

Celia A. Terrazas

Mar 07, 2023

How to manage a federal website

Managing government websites is a targeted exercise. Here are 5 steps to help you build and maintain a successful one.

Frances Carden

Feb 02, 2023

9 web resolutions to jump-start 2023

Nine areas to focus on in the coming year to take your digital sites and services to the next level.

Tori Garten

Jan 31, 2023

To Build Trust, Aim for Easy

Trust is earned through consistency and commitment. Build sites that build trust by considering user needs, respecting people’s time, and avoiding customer experience pitfalls.

Amanda Dean

Dec 13, 2022

Accessibility Testing for onrr.gov

How do you make sure a website is accessible? This blog post outlines the four steps the Office of Natural Resources Revenue (ONRR - pronounced like "honor") at the U.S. Department of the Interior took to verify accessibility.— via Office of Natural Resources Revenue

Nov 21, 2022

Sunsetting Go.USA.gov: Final User Statistics

The digital landscape has changed significantly since we launched the Go.USA.gov service in 2009. Over the last two years the team looked carefully at the program holistically, taking into consideration the future of the program, the current landscape related to using shortened URLs and alignment with strategic business goals. In early 2022 we made the difficult decision to initiate steps to sunset the service.— via USA.gov

Nov 15, 2022

Closing the Disability Divide

Over 67 million people in the United States have a disability, constituting the largest diversity group in the country. Despite decades of advocacy and struggle, people with disabilities continue to experience significant gaps in health and well-being, educational attainment, employment, and wealth compared to people without disabilities. These gaps have been termed the “disability divide.” The purpose of this year’s National Disability Employment Awareness campaign at the National Institutes of Health is to educate staff regarding the divide and to celebrate those who help close the disability divide by advocating for people with disabilities.— via National Institutes of Health

Oct 04, 2022

National Disability Employment Awareness Month (NDEAM)

Observed annually in October, NDEAM celebrates the contributions of America’s workers with disabilities past and present and showcases supportive, inclusive employment policies and practices. In recognition of the important role people with disabilities play in a diverse and inclusive American workforce, the theme for NDEAM 2022, Disability: Part of the Equity Equation.— via Department of Labor