Journey Maps as Communication Tools
The team at Office of Natural Resources Revenue wrote about how they use journey mapping to help teams look at their agency’s processes in a more comprehensive way.— via Office of Natural Resources Revenue
News and Updates
Innovative work, news, and ideas from people and teams in government
Join federal, state and local governments and the broader community in an exploration of crowdsourcing approaches to address the opioid crisis.
2019
Come take a walk through the Search.gov indexing process from start to finish.
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2019
We’ll demo the Advanced Analysis tool and show how you can use it to better understand your data and create drag-and-drop reports!
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2019
Learn how the Library is utilizing user-centered design to invite the public to explore, transcribe, and tag historical materials through a new open source platform.
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2019
Find out how the U.S. Data Federation’s work can help you. The team will give an introduction to the problems the U.S. Data Federation seeks to address, describe its approach, and share its vision for the future of the initiative.
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2019
Join us for an overview of the DHA Usability Lab, and the resources they provide to improve customer experience.
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2019
This seminar adapts principles of plain language to the context of speaking, covering not only wording but also structure and integration with visual aids.
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2019
Presidential Innovation Fellows Join FDA to Advance Digital Health
A new PIF team has begun their work applying data science approaches to device, drug, and software development, and associated regulatory decisions.
We have a lot of forms in government, and many of them would benefit from better design. In this talk, Caroline Jarrett will explore a curriculum she’s working on about how to design forms.
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2019
This is the first installment of GSA’s Federal Crowdsourcing Webinar Series, where we look at how to use crowdsourcing to reach beyond your walls and source talent and enthusiasm.
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2019
Introducing USWDS 2.0
Today’s update introduces a powerful toolkit of new features to help make creating useful, consistent digital services faster, simpler, and more fun.
Web Analytics: Why the Users Metric Just Got More Complicated
A look at how the new Safari policy will alter your web analytics benchmarks.
Reginald Gant, a human resources specialist for the Office of Learning, Strategy, and Workforce Development at the Social Security Administration, will be discussing what branding is, why it is important, and the 6-step branding process.
2019
This afternoon event is an opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest.
2019
Q&A With Ryan Day About GSA’s API Strategy
These new API standards will make it easier for GSA staff to launch and maintain good APIs.
A Year in the Life of a PIF
As a Presidential Innovation Fellow in my second year, I often get asked by the newer class of PIFs coming in, “What does a successful PIF year typically look like?”
In this webinar, Freddie Blicher, an analyst for the Digial Analytics Program, will discuss how to think about sessions and unique pageviews in reporting and content analysis.
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2019
Deep Dive: Using Data Technology + Innovation for Lyme Disease
A 14-week sprint delivered digital tools that used federal open data to address Lyme and tick-borne diseases.
In her path to becoming a product manager, she found the flexibility to explore new approaches to managing the product while periodically shaping her role into something that worked for the team.— via Office of Natural Resources Revenue
