Events

The U.S. Web Design System team will give an update on their work developing web components for the design system.

The U.S. Web Design System (USWDS) team will chat with Center for Civic Design co-founder Whitney Quesenbery about designing accessible civic spaces.

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The U.S. Web Design System (USWDS) team will go over some basics of Web Components and how they apply to the design system.

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Join the U.S. Web Design System team for a lesson on customizing and extending the design system.

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Digital service experts across the federal government will share case studies and best practices on delivering a digital-first public experience.

Learn about the USWDS component lifecycle, and how you can suggest a new component.

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This month the Design System team will talk about the development and rollout of their new accessibility tests for components.

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The USWDS team will continue sharing our progress to improve ongoing research, publishing results and addressing recent findings.

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This month, we’ll share progress and findings from our recent effort to improve our ongoing research practice.

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Join us as we discuss the concept and importance of backlogs and hear real-world examples of successful application in various GSA products and programs.

We’ll explore what it means to pursue mission-centered design and decision-making.

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Join us for a discussion on how to adapt your career in user experience (UX) to a quickly changing world.

What’s in the newest iteration of the U.S. Web Design System’s product roadmap.

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Join us as we learn about our Inclusion Bot and how it helps to create an inclusive culture in the workplace.

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Developing and evaluating content for manual accessibility and user experience (UX) tests

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User experience (UX) experts across the federal government will share case studies and best practices during this virtual summit.

Tune in to learn what the Consumer Financial Protection Bureau (CFPB) is doing to ensure financial products and services are accessible to all consumers, including those with limited English proficiency.

Join us as we observe Global Accessibility Awareness Day and talk about the real-world experience of blind users on the web.

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Join the National Cancer Institute and a university-based researcher to discuss interpreting complex data.

Tune-in to learn more about what your feedback is doing for the U.S. Web Design System.

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Making sense: Cognition, perception, and design

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Join us to discuss the plain language and cultural components of effectively translating digital content into multiple languages.

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GSA’s Office of Evaluation Sciences shares how five offices worked with the public to improve digital forms.

Join us as we take a deep dive into USWDS design tokens. We’ll cover: what they are, how they’re used, and how you can adapt them to your branding needs.

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Join GSA’s 10x team as they share their report on creative incentives and tools for increased public participation in user research.

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Get tips and lessons learned from the Internal Revenue Service on how they collect user feedback and use web analytics to improve applications.

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Join the Design System team as we tackle your most commonly-asked questions.

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A look back at what took place in the Design System in 2022.

Dan Williams

Continuing our look at user profile patterns

Dan Williams

Austin Hernandez

Join us for an overview of usability test reports on the next version of USA.gov.

Joanne McGovern

Jean Fox

We’ll discuss our approach to developing User Profile design patterns, look at some specific guidance, and talk about why it’s so important.

Dan Williams

Get tips and lessons learned from the Environmental Protection Agency on how to conduct user testing to improve customer experience.

Judy Suzuki

Beth Martin

Join us for an overview of the Department of Homeland Security’s new Usability Testing Kit, including its four approaches to usability testing.

Dana Chisnell

How do we help users find content in their preferred language? Join us as we take a closer look at the language selection patterns we’re developing for USWDS.

Dan Williams

Laura Godfrey

Join the best and brightest plain language practitioners from across the federal government.

Dr. Rachael Bradley Montgomery

Heather Holland

Laura Rabuck

Amanda Damewood

Stephanie M. Morrison, MPH

Join us to learn more about design patterns and how they fit into the design system.

Dan Williams

Join us to learn about best practices for measuring communication and outreach efforts.

Raashee Gupta Erry

Alexis Lennon

Amy Thompson

Celebrating OSTP’s biennial report to Congress on Implementation of Federal Prizes and Citizen Science Authority, Fiscal Years 2019 - 2020, and the role of community partnerships in the federal open innovation landscape.

Dr. Jarah Meador

Administrator Robin Carnahan

Ariel Gold

Chaitra Shenoy

Hunter Jones

Dr. Matthew Biggerstaff

Get tips and lessons learned from the U.S. Department of Justice Civil Rights Division on using plain language to increase their impact and influence.

Daniel Yi

Katherine Spivey

Katina Stapleton

What you need to know before contributing to USWDS.

Dan Williams

Elisa Chen

A two-day summit—June 7 and June 8—with experts who will share their experiences as UX practitioners in the federal government.

Jean Fox

Beth Martin

The U.S. Web Design System (USWDS) team will show you how to reduce CSS size and optimize build time with the design system.

Dan Williams

James Mejia

Learn how to get the right team in place to help you create a trusted, seamless online experience for all your customers.

A discussion with members of the U.S. General Services Administration (GSA) and U.S. Access Board (USAB) on best practices for buying information and communications technology and services that can be used by anyone.

Join three technologists from the Consumer Financial Protection Bureau (CFPB) as they discuss methods used to ensure that the CFPB website is discoverable and fully accessible to all.

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Our friends at Digital.gov will join us to talk through their experience migrating to USWDS 3.0.

Dan Williams

Matthew Bogdan

A discussion with members of the CDC’s Epidemic Prediction Initiative on best practices and considerations when organizing crowdsourcing initiatives.

Dr. Matthew Biggerstaff

Learn about what a Digital End-to-End Efficiency (DEEE) Framework is and how you can get started digitizing and automating your digital processes.

Beth Martin

Jesrael Lopez

Bernadette Goodwin

During this event, the USWDS core team will preview what to expect in the new USWDS 3.0.

James Mejia

Dan Williams

Meet the content strategists who worked to transform FindTreatment.gov to connect people in crisis with the help that they need.

Katherine Spivey

Amanda Costello

Katina Stapleton

Tips to help you improve access to your non-English digital content.

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Michael Mulé

Laura Godfrey

Ammie Farraj Feijoo

In this event, we will explore possibilities for a component API for the U.S. Web Design System.

Dan Williams

New resources for developers who are new to USWDS.

Dan Williams

James Mejia

Learn how to overcome resistance to data analytics and visualization, ask the right questions, and improve customer experience.

Get started with the design system and a how-to demo of template creation and a prototyping approach.

Philip Levy

Dan Williams

David Lipscomb from the Center for PL will review the results of this year’s Federal Plain Language Report Card and answer questions.

Katherine Spivey

Katina Stapleton

David Lipscomb

Learn from and share with other federal colleagues from across the government strategies for succeeding at working, managing, supervising, collaborating, communicating, and more.

Kim M. Wittenberg

This month’s topic: Community, Connection & Contribution. How can our community help teams solve problems together?

Dan Williams

James Mejia

Kathryn Mullan

The Multilingual Community of Practice is hosting a panel to share some successful social media strategies that you can use to connect with your Spanish-speaking audience during emergencies.

On 9/21/21, PLAIN’s Fourth Federal PL Summit showcases federal employees’ plain language projects. Topics include COVID-19 agency responses, accessibility, user experience, and career enhancement.

Katherine Spivey

Katina Stapleton

Let’s peer into the crystal ball and look into the future of USWDS.

Dan Williams

In this second part of our analytics case study series, we’ll address how to pull reporting and conduct analysis through the lens of your analytics strategy.

If you’re a federal employee, join us to learn about both intellectual property (8/25) and rules of conduct (8/26) in your agency’s social media.

In this two-part Analytics Case Study, we’ll speak with the GSA’s FedRAMP team about their analytics strategy, data collection, reporting, and subsequent decision-making for a new site launch.

Tim Lowden

Freddie Blicher

Betsy Steele

Join Digital.gov’s Web Managers Community as they host a discussion with panelists from the Lab at OPM, National Institutes of Health, Navy Bureau of Medicine and Surgery, and Presidential Innovation Fellows. The panel will discuss how to align culture and digital strategy to build better digital services.

Learn how to tell a story and figure out what role plain language plays in storytelling.

Bethany Blakey

Katherine Spivey

Join us for a conversation with Robert Flaherty, a digital native leading digital strategy at the White House.

Robert Flaherty

Laura Larrimore

A 3-day remote summit covering User Experience (UX) management in the government.

Jean Fox

In this month’s session, we’ll unpack the new pagination component—what design problem it solves, how it came to be, what the U.S. Web Design System team did to build it, and what you and your teams can do with it.

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Words make digital experiences human-centered, and require just as much thought as the branding and code. As federal agencies strive to use human-centered design, they need to remember that words and design work together. See how interfaces rely on language, and how your writing can make or break an experience. Learn principles for UX writing that anyone who works on digital products can apply to their own work.

Katherine Spivey

Andy Welfle

A discussion of lessons learned from implementing the Lab-to-Market (L2M) Inclusive Innovation Ecosystem prize competition with members of the prize planning committee, including the White House Office of Science and Technology Policy (OSTP), the U.S. Small Business Administration (SBA), and the Science and Technology Policy Institute (STPI)– one of three federally funded research and development centers of the Institute for Defense Analyses (IDA), a non-profit corporation that assists the federal government in addressing national security issues.

Dr. Jarah Meador

Brittany Sickler

Katherine Tyner

This webinar will present and demonstrate tips and tricks to address several common accessibility errors and issues that occur during digital content creation.

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How does USWDS address accessibility? Join us as we share tips and tools for addressing accessibility throughout the lifecycle!

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Ammie Farraj Feijoo

Dan Williams

Learn how to brand yourself as a plain language expert and get the credit at work that you deserve!

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Wendy Wagner-Smith

Katherine Spivey

Deep fakes are an emerging threat that can disrupt agencies’ communication efforts and federal agencies should be prepared. Learn about deep fakes on social media, and how federal agencies can plan to combat a deep fake if they are targeted.

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Alex Cohen

Gabrielle Perret

The Federal Leadership and Professional Development Seminar Series (FLPDSS) is hosting a cross-agency workshop focusing on developmental opportunities for federal employees.

Kim M. Wittenberg

Join the SocialGov Community of Practice for the latest updates on social media topics including advertising campaigns, content archiving, and podcasting.

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Hear from NIST Innovation and Legal teams on the benefits of engaging legal counsel and establishing a legal framework for challenges and prize competitions in an agency.

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Join the U.S. Web Design System team as they answer the crucial question, “Why use the design system?”

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Dan Williams

Ammie Farraj Feijoo

Usability testing isn’t only for websites. Come work with Dr. Ginny Redish and try out three techniques for quick and easy ways to test the usability of your documents.

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Ginny Redish

Katherine Spivey

The Department of Homeland Security (DHS) will present the work that led to the creation of the DHS AI Strategy to interagency partners.

This session will help DAP users configure and use their tag manager, to augment their reporting on more advanced interactions with their websites.

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Freddie Blicher

Tim Lowden

Join the U.S. Web Design System team as we look at what’s in USWDS 2.11.0, our latest release.

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Dan Williams

James Mejia

Come join us as we focus on concerns and opportunities shared by the Section 508 and plain language communities in Government!

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Bethany Letalien

Katherine Spivey

Alex Wilson

The purpose of the event is to raise awareness about 10x’s newest round of idea selections. We want attendees to learn about 10x, understand what it takes to submit, and feel empowered to submit.

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Will Cahoe

This session will help the audience expand analysis capabilities by using the tag manager data layer!

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Tim Lowden

Come see how various agencies have successfully deployed chatbots/AI to interact with the public and foster collaboration between teams!

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Learn what’s next for the U.S. Web Design System and our 2021 Roadmap—what we’re planning to do this year, and why we’re planning to do it.

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Dan Williams

We’ve all had to learn new modes of presenting and communicating now that we’re teleworking full-time and depend on online broadcast technology. But how can you engage students and teach a class while sitting in front of a laptop camera? Join Wendy Wagner-Smith from the Small Business Administration and find out!

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Wendy Wagner-Smith

Katherine Spivey

Learn how journey maps and service blueprints help teams better understand how people really use our sites and services to do what they need to do.

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Dan Williams

Norah Maki

David Lipscomb will review, The Annual Federal Report Card, which is a snapshot of how well the federal government is following the 2010 Plain Writing Act.

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David Lipscomb

Katherine Spivey

In this talk, we will provide better understanding of how CFPB conducts email A/B testing, see examples of email A/B tests, and discuss lessons learned.

Kelley Holden

Erica Kritt

Join the U.S. Web Design System team as we look at what’s in our latest release: USWDS 2.10.0!

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Dan Williams

2020 has been an unprecedented year for challenges and opportunities in social media. SocialGov’s Federal Social Media Week 2020 will bring you some interesting perspectives on how to keep social media moving and successful for 2021.

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Victoria Bitzer-Wales

Tanner Iskra

In this talk, we’ll focus on content creation and how accessibility supports multilingual work.

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Willa Armstrong

Laura Godfrey

Wendy A F G Stengel

Join U.S. Web Design System Product Lead, Dan Williams, to hear about what’s next for the design system as we come to the end of 2020.

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Dan Williams

This presentation lays out USPS.com’s continuous improvement approach and how it combines analytics and customer feedback with iterative heuristic reviews, design, and usability testing to monitor, improve, and evolve the USPS.com CX.

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Jeff Pass

Alexander Turgeon

Matt Petrowski

Panelists will discuss the challenges of transitioning and the benefits of transitioning from military to civilian service in the IT field.

Renata Spinks

Donna Roy

In this webinar, experts from the National Institute of Standards and Technology provide an overview of their key artificial intelligence initiatives including responsible, trustworthy, and explainable AI.

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In this webinar, we will discuss GSA’s incremental investment program, 10x, which is modeled after modern venture capital best practices and start up studios.

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Sarah Crane

Nico Papafil

Will Cahoe

Join us for discussion from government and private-sector leaders on how to advance plain language in government communications. Hear lessons learned and victories of every size.

In this webinar, we’ll address how to use the analysis and insights you created using DAP Google Analytics, to take action.

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Tim Lowden

Freddie Blicher

In this talk, we will uncover some of these tricks, and show what we all can do to assure that deceptive design patterns stay out of the sites we build.

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Dan Williams

Ron Bronson

This summit brings together the federal community to share success stories and best practices for utilizing federal source code and open source software, and examine the implementation of the Federal Source Code policy.

In this workshop, we’ll address how to pull reporting and conduct analysis through the lens of your analytics strategy.

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Tim Lowden

Freddie Blicher

Program managers, IT acquisitions leads, and business-minded IT professionals will receive in-depth guidance to improve cloud efficiency, optimization, and effective cost controls.

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Ron Williams

When legacy is used to define systems less than five years old, an agency can still encounter DevOps adoption challenges where you least expect them.

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Brian Fox

Rayvn Manuel

Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the three new components for the design system.

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Dan Williams

James Mejia

Learn how federal agencies can leverage The Opportunity Project’s adaptable toolkit to engage cross-sector collaborators and rapidly prototype digital products powered by federal open data.

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Take this three-hour online workshop to learn how to write and edit in plain language.

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Katherine Spivey

In this workshop, we’ll address how to assess your web analytics strategy to ensure you’re pulling the most impactful and relevant data to enrich your analysis and understanding of your website performance.

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Tim Lowden

Freddie Blicher

Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.

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Dan Williams

Suran De Silva

In this webinar, we discuss how to embed crowdsourcing into the culture of a program to the benefit of the project team, and its participants.

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Dr. Ku McMahan

Dr. Jarah Meador

Take this three-hour online workshop to learn how to write and edit in plain language.

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Katherine Spivey

Panelists will discuss the importance of developing the next generation of women leaders in IT and in the Federal government.

David Shive

Using DevOps to help change entrenched behaviors in organizations.

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Brian Fox

Andrew Clay Shafer

A remote event covering user experience (UX) methods, service design, and managing UX in the government.

Andrew Do

Angela Y. Smithers

Anthony J Schulzetenberg

Brooke Dine

Caroline Kyungae Smith

Katherine B Nammacher

Margo Kabel

Maya Rhodan

Sarah Rigdon

In this session, we’ll be joined by Nicholas Pjontek of Canada.ca. Nick will talk about some of the analytics goals, lessons, barriers, and successes in the government of Canada.

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Nicolas Pjontek

Tim Lowden

Freddie Blicher

Participants will have the opportunity to virtually interact with top Federal CIOs, and discuss career development, leadership, and best practices on expanding a professional network.

For the July 2020 USWDS, Dan Williams, USWDS product lead, led a demonstration of several newly released USWDS components.

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Panelists will discuss the importance of expanding our professional network outside of our silos to become stronger leaders.

In this webinar, we will provide a technical overview of cloud.gov including a visual representation of its architecture, marketplace services, content delivery networks, and how to engage with cloud.gov.

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Kara Reinsel

Steve Greenberg

Learn how the Center for Plain Language is approaching the Federal Report Card and what agencies can do to get top grades.

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David Lipscomb

Katherine Spivey

The Air Force is catalyzing innovation with a variety of partners.

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Tammy White

Steve Lauver

Joey Arora

Join us for a discussion about the value of journey mapping, and how to adapt the mapping process to make the most out of remote collaboration.

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Julie Strothman

Matt Dobson

10x project teams will demonstrate their work to date and provide brief overviews of each project. We hope that these talks will highlight some of the most interesting work happening in government today and inspire others to submit ideas to 10x.

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In this session, we’ll discuss the classic suite of “marketing metrics” vs what’s more important to us in government “content-based metrics”.

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Tim Lowden

See how our Office of Strategic Communication used A/B testing to resolve a difference of opinion within a cross-functional design team.

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Kristal Byrd

Highlights from the Air Force Materiel Command & 18F partnership and the importance of organizational structure, roles of the core team, and user outreach for military and government DevOps.

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Major Taylor M. Wilson

The June 2020 USWDS monthly focused on the design system and design modernization with guest speakers from 18F. Dan Williams, USWDS product lead, led the call and facilitated a live question and answer session with event attendees.

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How the Census Bureau provided language assistance in 59 non-English languages for the 2020 Census.

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Participants will have the opportunity to virtually interact with top Federal CIOs, and discuss career development, leadership, and best practices on developing a professional network.

Building, deploying, and hosting fast, secure, and compliant federal web sites and applications with Federalist.

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David Corwin

In this workshop, we will show how USAGov en Español collects and analyzes data from across several social media channels and the USAGov Contact Center to design and improve content and outreach strategies.

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Andres Quinones

Fabiola Herrera

Laura Godfrey

The importance of surrounding yourself with those with similar technical skills, finding your niche, and designing a professional network. The concept of a professional network might be intimidating, why not start with those with similar interests and skills to create a core network. A core network prioritizes those with similar technical skills to build a strong foundation. You can expect to come away with a) the why of designing a core network, b) ways to identify people with similar skills, and c) steps you can take to design a strategic professional network.

Agencies optimize mobile experiences with help from federal testers.

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David Fern

Tammy White

In this session, we’ll tell you about the Digital Analytics Program’s Certified Analyst exam and how you can use it to demonstrate your analytics mastery!

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Tim Lowden

The May 2020 USWDS monthly call revisited the design system’s card and forms components. Speakers also paid special attention to data visualization.

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In this workshop, we will guide agencies through the streamlined Technology Transformation Services cloud acquisition process at the U.S. General Services Administration.

Kara Reinsel

Jessyka Castillo

Ron Williams

Lessons learned in the areas of people, processes, and tools from early efforts in the Air Force’s journey to a multi-cloud environment.

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Lt. Col. Theodore J. Erickson

Learn about the skills and needs of American readers, how we are failing our audiences, and ways to do better.

Katherine Spivey

Meredith Larson

See how the U.S. Food and Drug Administration crowdsources to identify potential health risks.

We will define product management, discuss how it’s used in the government context through a case study, and arm listeners with practices to use and evangelize product thinking.

Learn how organizations can securely collaborate using cryptographic technologies.

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Dr. Emily Shen

Join SocialGov, the federal government’s social media community of practice, for our virtual Spring Session!

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For those seeking ways to internally re-skill their workforce for digital transformation, a look at mythology reveals a recurring theme where those answering the call are involved in an iterative cycle of ’leveling-up’, a theme that may help change-agents set conditions for successful retention and growth of organic digital talent.

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Brian Fox

Major Jeremy F. Thomas

History Hub is a crowdsourcing platform that helps the public find historical records.

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New to DAP? No problem. Join us to learn about the reporting interface, common terminology, and basic reports. This 2.5 - 3 hour session is designed for novice users to “get off the ground” with DAP and Google Analytics.

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Tim Lowden

Freddie Blicher

In this webinar, we will answer commonly asked questions about cloud.gov and explain how using cloud.gov enables development teams to deploy applications quickly and securely.

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Kara Reinsel

Join U.S. Web Design System Product Lead, Dan Williams, as we talk about the design system and answer your questions.

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Dan Williams

We’ll discuss how plain language intersects with 508 compliance requirements to make federal electronic documents and information technology accessible to people with disabilities.

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Katherine Spivey

Katina Stapleton

We’ll show you how easy it can be to wrangle data and engage in technical discussions surrounding data, artificial intelligence, machine-learning models.

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Steven Babitch

In this workshop, we demonstrate the basics of using the Cloud.gov platform as a developer.

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Steve Greenberg

We will provide guidance on how to manage the process of procuring AI products, services, and technologies, including considerations, pitfalls, and lessons learned.

Steven Babitch

Omid Ghaffari-Tabrizi

In this workshop, we’ll address how to think about justifying an analyst role on your team, and talk about the role’s many hats, as well as making the business case to your leadership team.

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Freddie Blicher

Join us as we meet with Land Information New Zealand (LINZ) who is utilizing an agile approach to assist in further updating their topographical information and data.

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Brian Fox

Watch this special presentation featuring 18f Content Strategist, Ryan Johnson, where he discusses how you can effectively write accessible web content.

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Ryan Johnson

Watch U.S. Web Design System Product Lead, Dan Williams, as he talks about the design system and answers participant questions.

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Dan Williams

In this meeting, we’ll talk about readability audits and formulas and how they work—and don’t work—to improve web content and the users’ experience.

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Katherine Spivey

Learn how NASA’s workforce contributes inspiring ideas as part of internal idea competitions facilitated NASA@WORK program.

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Carissa Callini

Jeffrey Doi

Tammy White

Join the RPA Community of Practice online to discuss the next steps in accelerating the adoption of robotic process automation in the federal environment.

Learn the methods used by 18F and the State of Vermont as they conducted discovery research to understand and improve the experiences of Vermonters who utilize healthcare and economic assistance programs.

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Amy Ashida

Matt Dobson

This talk will offer insights and tips on how to best design and translate surveys and other government materials aimed at reaching non-English speaking members of the public.

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Learn how to improve the user experience of your website by following the ADAPT Model to enhance the performance of your content on cellular networks or mobile devices.

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David Fern

In this webinar, Chris Lauer will share some of the successes and failures as the Space Weather Prediction Center (SWPC) has adopted Agile, and our gradual move towards DevOps.

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Chris Lauer

Join U.S. Web Design System Product Lead, Dan Williams, as we discuss the USWDS and answer your questions.

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Dan Williams

In this session, you’ll learn how to track plays of embedded YouTube videos on your DAP-enabled pages, and how to create reports for analysis.

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Tim Lowden

Freddie Blicher

In this discussion, we’ll hear from the digital experts at the Department of Veterans Affairs on their successful strategies for reaching America’s veterans through digital platforms.

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Learn how the Code.gov team, and every day contributors, are helping the U.S. government to expand its repository—and application—of open-source code as part of Code.gov’s Open Tasks initiative.

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Tammy White

Join the DevOps Community of Practice in a panel discussion as different agencies share technical best practices in various offices.

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Brian Fox

In this webinar, 10x project teams demonstrate their work to date and provide brief overviews of each project. Topics range from federating data to agile budgeting to machine learning, and our hope is that these talks will inspire others to submit ideas to 10x.

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Nico Papafil

Sarah Crane

Will Cahoe

Join U.S. Web Design System Product Lead, Dan Williams, as we discuss the USWDS maturity model and answer your questions.

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Dan Williams

Join us for talks by colleagues from NIST, IRS, USPTO, PlainLanguage.gov, and DC HSEMA who will speak on the latest social media topics and an opportunity to do some in-person networking.

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A look ahead at the coming year, and what we’ll accomplish together.

Katherine Spivey

Join U.S. Web Design System Product Lead, Dan Williams, as we discuss the USWDS and answer your questions.

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Dan Williams

Join the Chief Software Officer of the USAF to learn: How the DoD moved to Kubernetes and Istio.

Nicolas Chaillan

In this talk, NIST Director Rob Dimeo will explore how sketchnoting can be used to communicate complex data in simple ways - to both internal and external audiences.

Join Dan Williams, U.S. Web Design System (USWDS) product lead, in our monthly call as he walks through the design system and answers your questions.

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Dan Williams

Join us for a live demonstration of a real site analysis - from defining website mission, goals, and KPIs, to pulling reporting to better understand site performance.

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Freddie Blicher

In this webinar, the social media experts from the U.S. Small Business Administration discussed how they find and communicate with small businesses on their social media platforms.

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This talk presents the findings from the latest State of DevOps report, including how to measure the performance of software teams, what capabilities organizations should invest in to drive higher performance, and how software leaders can apply these findings in their own organizations.

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Jez Humble

We know there are many ways to use A/B testing to inform decision making at your agency – this is a quick introduction on the many ways CFPB has used it to improve UX across their website.

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Kelley Holden

In this workshop, we will answer the question of how to cultivate a workforce that is empowered to be as nimble and sophisticated as the products it procures.

Part two of an introduction to Kanban and how to use it to model any flow-based process.

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Alan Atlas

Alan Brouilette

Part one of an introduction to Kanban and how to use it to model any flow-based process.

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Alan Atlas

Alan Brouilette

How does content strategy mesh with business, user experience (UX), and a marketing strategy?

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Ginny Redish

Scrum is the most widely used Agile software development methodology. This second session will go into more detail about what is happening during each of the Scrum ceremonies.

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Alan Atlas

Alan Brouilette

An increase in demand for multilingual digital content, shrinking budgets, and rising translation costs have impacted federal agencies trying to offer information and services in languages other than English. Learn how the National Service Language Corps (NLSC) can help.

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Christina Lantuh

Hyejin Hickey

Scrum is the most widely used Agile software development methodology. This session will cover the basics of Scrum at a very high level.

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Alan Atlas

Alan Brouilette

As Code.gov begins our third trip around the sun, we want to take a look at where we’ve been, where we’re going in the world of open source, and the implementation of the federal source code.

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Joseph Castle

Nicole Williams

Part two of exploring the fundamentals of the Agile methodology will look at the external view of producing customer value and the difficulty of adopting Agile methods.

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Alan Atlas

Alan Brouilette

This is the first of two sessions that will explore the fundamentals of the Agile methodology.

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Alan Brouilette

Alan Atlas

Robert J. Huttenlocker, who currently serves as the Assistant Inspector General for Management at the Office of Inspector General of the U. S. Department of Agriculture, will be discussing the importance of being politically savvy and how to master it.

Betsy Steele, of the Federal Risk and Authorization Management Program (FedRAMP) team, shares how a crowdsourcing initiative invited the larger cybersecurity community to help inform the next iteration of government’s cloud security authorization program.

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Betsy Steele

Tammy White

A deep dive into behavior reporting to help DAP users understand how to use it and what are the pitfalls.

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Tim Lowden

Freddie Blicher

An overview of multiple Infrastructure as Code (IaC) tools followed by a deep-dive on how to setup a Gitlab Runner to perform GitOps functions including IaC deployments against multiple AWS environments.

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Robert Djurasaj

Join Dan Williams, U.S. Web Design System (USWDS) product lead, in our monthly call as he walks through the design system and answers your questions.

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Dan Williams

Join the minds behind four top federal podcasts to learn how to create, produce, and promote professional podcasts that engage with audiences.

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Prior to developing a community-based data collection program, it is essential to think through the scientific process and the steps necessary to create a program where the data collected match your monitoring objectives and data use goals.

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John McLaughlin

Julie Vastine

With the sharp improvement in machine translation quality, the variety of government use cases for this technology has evolved.

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Beth Flaherty

Laura Godfrey

Learn from a social media expert at Department of Energy how to use pop culture references as a jumping off point to talk about your agency’s work.

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Gabrielle Perret

Laura Larrimore

Paul Lester

In this webinar, we’ll review the acquisition reporting section in-depth, and discuss usefulness of reports and where there may be gaps in data.

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Tim Lowden

In this month’s Community meeting, we will hear from a Census team that is brand new to DevOps—failing fast and often, but learning lessons as they undergo a cultural transformation.

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Brian Fox

Graham Bagget

This month, we’ll take a look at the development process for a USWDS component and demonstrate how we start with a problem and work to a solution that could be shared across other websites.

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Dan Williams

Jeremy Zilar

Tori Garten will explore the multi-tiered challenge of understanding and governing federal digital policy in a complex and ever-changing digital world.

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Tori Garten

A day of talks and conversations on how to advance plain language in government communications, hosted by the federal Plain Language community of practice.

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Designed to build collaborative public-private partnerships and inform federal employees, this day-long event will feature presentations from industry and government leaders, automation platform providers, automation systems integrators and consultancies, emerging technology experts, and more.

We will hear from the teams behind the PRA Guide and explore why and how it was built, the methods they used, and what the team is doing to ensure a sustainable path for the future.

In this talk, we will review how Recreation.gov is built and operated to achieve its uptime goal for millions of yearly transactions.

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Brian Fox

Matt Ross, of LinkedIn’s Marketing Solutions Government & Advocacy team, will share tips and best practices on how to improve your agency’s use of content to maximize engagement with your core audience.

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Matt Ross

Build upon your audience report knowledge and learn how to leverage these reports to better understand your audience.

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Freddie Blicher

Join Dan Williams, U.S. Web Design System (USWDS) product lead, as he walks through the design system and answers your questions. This month we’ll take a look at bootstrapping USWDS, including how to add USWDS to a project and start designing in minutes.

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Dan Williams

This in-person training for an update on plain writing principles and the Plain Writing Act of 2010 took place at GSA.

The Library of Congress is the largest library in the world. While often referred to as the research arm of Congress, it is hardly limited to lawmakers. It is open to the public who, in fact, are also helping to make their digital collections more accessible and available to all.

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Lauren Algee

The Bureau of Labor Statistics has been on a journey to improve their data reporting, using and iterating on machine learning, from algorithms to deep neural networks with lessons for everyone on this path.

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Alex Measure

Gwynne Kostin

What are some examples of misunderstood metrics, and how and when should you use them? We’ll talk about these metrics and their potential misinterpretations and pitfalls.

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Freddie Blicher

Overview of the HUD Real Estate Assessment Center (REAC) IT team, program, structure, and their shift to DevOps.

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Brian Fox

Kevin Portanova

In part two of this multi-part YouTube Live series, learn how User-centered design is a practice honed by the American tech industry

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In our July meeting, the USWDS team and special guests walk through migrating sites to USWDS 2 and take any questions you might have.

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Dan Williams

Learn how you can work with the new investment fund for technology products in the government.

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Learn how to develop creative content for social media, make your photos stand out, and sharpen your Instagram skills.

Come and help us plan for this year’s federal report card review.

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David Lipscomb

Katherine Spivey

The Open Opportunities program is a “win-win” for federal employees looking to refresh their skills and U.S. agencies seeking talent, energy, and enthusiasm from across a diverse cross-section of the federal workforce.

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Lisa Nelson

Tammy White

A two-hour workshop with Presidential Innovation Fellows to learn how to give your data its best story possible.

This afternoon event is an opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest. Remote participants will be able to join in via Google Hangout. Anyone with a federal .gov or .mil address is welcome to attend.

We’ll talk to members of various agencies to find out how analytics programs and tools are governed at that agency.

In part one of this multi-part YouTube Live series, learn how civic technologists work to better our government.

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Join the U.S. Web Design System team as we walk through the system’s design tokens and take any questions you might have!

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Dan Williams

A day focused on designing a better customer experience with and within government.

Presentations that highligh the potential and impact of crowdsourcing through citizen science and prize competitions in the U.S. government

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Alexis Bonnell

Dr. Kelvin Droegemeier

Sarah-Lloyd Stevenson

Sophia B. Liu

Taylor Gilliland

Come join the Plain Language community on the 12th of June and learn how to develop an agency brand voice!

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Katherine Spivey

Leslie O’Flahavan

Come and learn all about Search.gov! The site search for federal government websites

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The Opportunity Project engages government, communities, and the technology industry to create digital tools that address our greatest challenges as a nation. Learn how this initiative is making government data more accessible through cross-sector collaboration.

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Lorena Molina-Irizarry

Drew Zachary

Come learn all about Executive Core Qualifications. Cheryl Abram, Lead Evaluation for OPM’s Federal Executive Institute (FEI), will be discussing how to assess, achieve, and demonstrate ECQs.

Join us to learn about the latest developments in the mobile citizen experience. and discuss recent developments and highlight opportunities

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David Fern

Learn how Analytics.usa.gov, the public window into how the public interacts with federal government websites, uses an API and allows you to query data in machine-readable formats.

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Tim Lowden

Join the U.S. Web Design System team as we talk through the recent update to 2.0

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Dan Williams

An overview of how your agency can participate in this year’s VSFS program.

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Sponsored by the User Experience Community of Practice (UX CoP) and DigitalGov, this event is an opportunity to share experiences and lessons learned in UX and network with other UX practitioners from across the government.

Need help solving a problem? Join Challenge.gov to learn how federal agencies can use prize competitions to reach innovators in novel ways.

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Dr. Jarah Meador

Jessie Buerlein

Join federal, state and local governments and the broader community in an exploration of crowdsourcing approaches to address the opioid crisis.

Come take a walk through the Search.gov indexing process from start to finish.

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Dawn Pointer McCleskey

We’ll demo the Advanced Analysis tool and show how you can use it to better understand your data and create drag-and-drop reports!

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Tim Lowden

Learn how the Library is utilizing user-centered design to invite the public to explore, transcribe, and tag historical materials through a new open source platform.

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Lauren Algee

Find out how the U.S. Data Federation’s work can help you. The team will give an introduction to the problems the U.S. Data Federation seeks to address, describe its approach, and share its vision for the future of the initiative.

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Amy Mok

Julia Lindpaintner

Phil Ashlock

Join us for an overview of the DHA Usability Lab, and the resources they provide to improve customer experience.

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Dr. Julie Kinn

This seminar adapts principles of plain language to the context of speaking, covering not only wording but also structure and integration with visual aids.

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Christopher ‘Chip’ Crane

Katherine Spivey

This is the first installment of GSA’s Federal Crowdsourcing Webinar Series, where we look at how to use crowdsourcing to reach beyond your walls and source talent and enthusiasm.

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John McLaughlin

Sophia B. Liu

We have a lot of forms in government, and many of them would benefit from better design. In this talk, Caroline Jarrett will explore a curriculum she’s working on about how to design forms.

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Caroline Jarrett

Reginald Gant, a human resources specialist for the Office of Learning, Strategy, and Workforce Development at the Social Security Administration, will be discussing what branding is, why it is important, and the 6-step branding process.

This afternoon event is an opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest.

In this webinar, Freddie Blicher, an analyst for the Digial Analytics Program, will discuss how to think about sessions and unique pageviews in reporting and content analysis.

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Freddie Blicher

Tim Lowden

We’ll discuss how to document and publicize your formal and informal plain language work — teaching, training, reviewing, or copyediting.

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How should designers collect data and how can they use that data to inform their work? Dalia El-Shimy, UX Research Lead at Shopify’s Montreal Office, will share how her team uses mixed methods research in support of its design decisions.

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Andrew Maier

Ben Peterson

Dalia El-Shimy

For this event, DAP has partnered with the fine folks who run the Federal Privacy Council’s Tech Tuesday Series to teach us how to measure, analyze, and improve experiences for users visiting privacy pages on your agency websites.

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Tim Lowden

In this next installment of the Emerging Technology Leadership Series we will discuss with Laura Manley, director of Harvard TAPP, what agencies should know about better understanding and managing potential risks from promising emerging technologies.

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Justin Herman

Laura Manley

This is an opportunity to discuss what agencies need to know about current issues in emerging technologies for IT modernization and form consensus on inter-agency collaboration and resource development, and shape initiatives that empower teams across government.

Join us for our traditional winter finger-food potluck where we’ll discuss the Clarity 2018 conference and plan out our 2019 meetings.

We will discuss the Federal Plain Language Report Card and how to address the issues the report card brings up.

We’ve teamed up with our friends at CFPB to bring you a two-part series on A/B Testing.

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Kelley Holden

We’ve teamed up with our friends at CFPB to bring you a two-part series on A/B Testing.

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Kelley Holden

An opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest.

This online event will cover the Goals feature in Google Analytics.

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Tim Lowden

A half-day symposium on emerging technologies with leading agencies, industry, and civic collaborators.

Evan Papp will talk about a video and story he produced while traveling internationally in Africa.

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Bryce Spivey

Evan Matthew Papp

This online event will focus on how to track specific events and write JavaScript to maximize the tag manager experience

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The U.S. Web Design System team will show you how to get started with USWDS 2.0: how to set up your project colors, fonts, and more.

This online class will provide an introductory training on how to use Digital Analytics Program (DAP) google analytics data.

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Freddie Blicher

Tim Lowden

How agencies can align their emerging technology for government services programs with Cross-Agency Priority Goals (CAP Goals) on Performance.gov and other strategic priorities.

Justin Herman

Mina Hanna is the chair of the Institute of Electrical and Electronics Engineers’ (IEEE) Artificial Intelligence and Autonomous Systems Policy Committee. He will share what federal managers need to know to understand this increasingly complex and expanding field.

Justin Herman

Mina Hanna

Join us for this hour long webinar to receive an introduction on the Civic Service Design Tools + Tactics, a set of practical ways to gather insights from the people who depend on your services in their own environments.

Caroline Bauer

Emily Herrick

Mari Nakano

The federal Plain Language community is holding their first all-day summit in Washington D.C., and you’re invited!

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This online event will cover how to check if behaviors change when people are using keystrokes to click, which might give insight into how users with disabilities interact with your site

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Tim Lowden

The Emerging Technology Leadership Series, hosted by the U.S. General Services Administration Emerging Citizen Technology Office, is a six-part livestream pilot to enhance the modern federal workforce with training, education and awareness of emerging technologies including Artificial Intelligence, Robotic Process Automation, Blockchain, Social Technologies and Virtual/Augmented Reality.

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Brian Behlendorf

Do you want to learn how to create a successful video strategy from beginning to end?

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Steve Lewis

Bryce Spivey

This afternoon event is an opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest. Remote participants will be able to join in via Google Hangout. Anyone with a federal .gov or .mil address is welcome to attend.

Join the the Plain Language Community of Practice for an hour-long conversation about how best to revise forms and convince your agency that the long-term benefits outweigh the cost.

Federal employees who have been involved in running a prize competition for their agencies at any point during fiscal years 2017 and 2018 should attend this information session on prize reporting.

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Jennifer Shieh

Shirley Han

Tammy White

This month, the USWDS team will share what’s coming up in version 2.0 which is set to launch later this summer.

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Dan Williams

Maya Benari

Join us for a 90-minute demonstration and talk with Steve Krug, where he will share how you can get started making usability fixes, no matter what your full-time job is.

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This online class will dive deeper into the benefits of integrating Google Search Console with your independently managed Google Analytics account

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Freddie Blicher

Tim Lowden

Marybeth Murphy

Join the Code.mil team for a discussion on open source in government and a look at the important work they have been doing on Code.mil to enable greater adoption of open source at the DoD.

Ari Chivukula

Jordan Kasper

Join us for our monthly conversation with designers and developers across the government.

Join Brad Frost as he talks about design systems and the role they play in creating a successful, collaborative structure for modern organizations.

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Brad Frost

Join Search.gov as they walk you through the fundamentals of how search engines monitor your content and pull relevant data from your pages.

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Dawn Pointer McCleskey

Learn how U.S. college students working remotely can be virtual interns for you and your federal government teams through the Virtual Student Federal Service.

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Bridget Roddy

Nora Dempsey

This half-day online class will expand upon the basics of Google Analytics.

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Freddie Blicher

Tim Lowden

The Technology Modernization Fund (TMF) Program Management Office and the GSA Emerging Citizen Technology Office (ECTO) are hosting a conversation to help agencies develop proposals for technology modernization projects.

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Justin Herman

Elizabeth Cain

Crowdsourcing experts from around the federal government come together to discuss trends, success stories and lessons learned in the use of competitions.

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Learn about the essential features of Search.gov and tour its Admin Center.

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Dawn Pointer McCleskey

Join us for our monthly conversation with designers and developers across the government.

This afternoon event is an opportunity for API practitioners from across federal agencies to come together, share news, and discuss topics of interest. Anyone with a federal .gov or .mil address is welcome to attend.

This online event will cover how to create a campaign URL in Google Analtyics and how to effectively implement it.

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Freddie Blicher

Tim Lowden

This talk will focus on how using the top tasks approach will help you deliver what your customers want to make it easier and faster for people to do things they need to do with government.

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Gerry McGovern

Andrea Sigritz

Join the Multilingual and Video Production Pros Communities of Practice for a talk about a video the CFPB created, for a Spanish speaking audience.

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Laura Godfrey

Bryce Spivey

The USAGov team will talk about their new Partnership Toolkit and focus on how government agencies can partner with USAGov to market various programs and services.

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Victoria Bitzer-Wales

Claire Loxsom

This online event will focus on events in Google Analytics

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Tim Lowden

The Ethics Working Group in GSA’s Technology Transformation Service hosts a presentation about data trusts; a legal structure designed to manage data, code, and other digital assets.

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Jeremy Zilar

Join the Video Production Pros Community for our first meeting, to share inspiration, to discuss the future of the community and how you can get involved.

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The March meeting of the Plain Language Community of Practice will focus what makes an infographic easy to understand

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Kathryn Sosbe

Liz Pucci

This quarterly meeting brings together federal employees from a range of agencies to discuss trends, success stories and lessons learned in the use of crowdsourcing competitions.

This online class will provide an introductory training on how to use Digital Analytics Program (DAP) google analytics data.

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Freddie Blicher

Tim Lowden

This in-person meeting of the Plain Language Community of Practice will focus on volunteers.

Virtual open office hours to answer your questions about the U.S. Digital Registry.

Join the CX Community for their first meeting of 2018 where CRM in government will be discussed.

In our next monthly users call, the U.S. Web Design Standards core team will share what they’re working on in 2018.

Dan Williams

Maya Benari

John Donmoyer

Learn about your legal obligations to limited English proficient individuals (LEP) as a federal, state, or local government agency. We’ll provide an overview of national origin discrimination and offer practical tips for overcoming language barriers and language access program planning.

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Anna Medina

Laureen Laglagaron

Michael Mulé

Monthly meeting of the Plain Language Community of Practice.

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Katherine Spivey

Virtual open office hours to answer your questions about the U.S. Digital Registry

This interactive talk with a USAGov team member will highlight the digital response in Puerto Rico during and after Hurricane Maria.

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Jeremy Zilar

Victoria Bitzer-Wales

First monthly inter-agency form for the Emerging Citizen Technology program.

Come learn how to create a simple, compliant government website, using Federalist, GitHub and the U.S. Web Design Standards.

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Will Slack

David Warren

This event will provide concrete tips and examples of how to reach more Spanish speakers needing and looking for government information through social media

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Laura Godfrey

Leilani Martinez

Edgardo Morales

In this online event, we’ll discuss how to use tools that are designed to import data and visualize it without report exports.

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Freddie Blicher

Tim Lowden

In this online event, PLAIN co-chairs will provide a recap of international plain language initiatives discussed at the 2017 Plain Language Association International conference in Graz, Austria.

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Katherine Spivey

Janelle Thalls

Upcoming Events

Upcoming events will be added soon.