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Jacob Parcell

GSA

Latest Content by Jacob Parcell

Smaller doesn’t mean more popular when it comes to smartphone screen size. According to mobile analyst Canalys, shipments for phones with screens larger than 5″ represented a third of total shipments worldwide in Q1 this year. Devices with a screen size larger than 5″ are more popularly known as “phablets” (not quite tablets, not quite phones). Government agencies

May 20, 2014

Sign up For DigitalGov Citizen Services Summit, Friday, May 30

We won’t build the government of the 21st century by drawing within the lines. We don’t have to tell you the hard work of building a digital government doesn’t exist in a vacuum or a bubble. Show us social media without mobile, Web without data and user experience without APIs. You can’t? That’s right—in reality,

May 19, 2014

While it does provide challenges, anytime, anywhere digital government provides numerous opportunities for contact centers to do business more effectively. According to this study by Compare Business Products, one of the most important impacts for contact centers is that smartphone users can now connect with contact centers via voice calls, SMS messages, Internet pages, social

Apr 22, 2014

EPA Mobile Projects Update

Earth Day is next week, so today instead of featuring one mobile product like we do every Thursday, we’re highlighting how the U.S. Environmental Protection Agency is tackling mobile to help empower citizen environmental decisions. Currently, you can

Apr 17, 2014

Tell Us Your Internet of Things Challenges

The Internet of Things, a concept approaching reality, is best described as objects (think appliance, trees, etc.) in the world equipped with identifying devices or machine-readable identifiers that make them connected to the Web. This handy infographic charts the history and development of the idea and perhaps this washing machine could be a roadmap to

Apr 08, 2014

Building quality mobile products is the greatest challenge for succeeding in the mobile space according to an infographic by SmartBear. One key to developing quality mobile products is testing, as “nearly 50% of consumers will delete an app if they encounter just a single bug.” As a result the following processes are used to ensure

Mar 25, 2014

Mobile devices are uploading data faster and mobile users are starting to expect better performance, according to Citrix. Fifty percent of web pages are taking 37.5% less time to load on a mobile device than they did just a year ago according the Citrix Mobile Analytics Report. This infographic from the study shows the percentage of users

Mar 18, 2014

Mobile Gov User Experience Resources and Design Tools

In September 2013, the Mobile Gov Community of Practice released user experience guidelines and recommendations for federal agencies to use in order to create good mobile user experiences. This article highlights private sector and government resources and tools to assist agencies in implementing those user experience guidelines. Mobile User Experience Resources and Tools From the

Jan 20, 2014

Your Art App Now on Android

Earlier this year the National Gallery of Art released their “Your Art” app on iOS and now they have released an Android version. The Your Art app allows users to explore more than 130 works by artists including Leonardo da Vinci, Rembrandt van Rijn, Johannes Vermeer, and others. Along

Dec 26, 2013