News and Updates

Innovative work, news, and ideas from people and teams in government

Open and API-Driven Federal Mobile App Registration

Thanks to the power of open data and APIs, federal agencies can now register their mobile native apps and websites on the Federal Mobile Products Registry and have them appear on the USA.gov Federal Mobile Apps Directory (formerly USA.gov Apps Gallery).

Oct 29, 2014

A Picture Is Worth a Thousand Tokens

Increasingly, we’ve noticed that our agency customers are publishing their highest quality images on social media and within database-driven multimedia galleries on their websites. These sources are curated, contain metadata, and have both thumbnails and full-size images. That’s a big improvement in quality over the images embedded within HTML pages on agencies’ websites. After some

Oct 28, 2014

Open and Structured Content Models Workshop Recap

People consume government information in a variety of ways: through agency websites, of course, but increasingly through social media, search engines, and mobile apps, whether developed by agencies or third parties. To make sure the information is available seamlessly, accurately, and consistently from one setting to another,

Oct 27, 2014

Results Report: Robots Created for Competitions to Help Ebola Response

Challenge competitions were recently highlighted as two potential solutions to help with the Ebola crisis responses. The first is a grand challenge launched Oct. 17, 2014, by the United States Agency for International Development (USAID): Ebola: A Grand Challenge for Development. The goal: To help health care workers on the front lines provide better care and stop

Oct 27, 2014

Use Metrics to Drive Success

Would federal employees work on tasks outside their agency in order to support DigitalGov? That’s the question we wanted to answer as we created the Open Opportunities program. We had a built-in test case. When the Digital Government Strategy was released in May 2013, agencies were tasked with building APIs, launching mobile products, establishing digital

Oct 24, 2014

Web Design Changes? Let the Metrics be Your Guide

On September 6, 2013 at 11:27 p.m., EDT., viewers tuned in through the Internet to watch NASA launch its Lunar Atmosphere and Dust Environment Explorer (LADEE) spacecraft. As viewers logged onto the website, something unusual happened. For the first time, metrics indicated that NASA.gov’s mobile users outpaced their desktop users. 93 percent of their viewers

Oct 23, 2014

The API Briefing: Home Energy Saver

It is fall when the weather becomes colder, and people start firing up their furnaces. While I was working on putting in more insulation and installing a programmable thermostat, I wondered if the federal government has an API to help me lower my

Oct 22, 2014

Welcome to Mobile Gov Month on DigitalGov

What’s your mobile itch? A long time ago at a workshop not so far away…we asked the 40 federal government innovators who had released native apps this question. We wanted to know their biggest barriers, challenges, frustrations to building anytime, anywhere government. Their generosity in telling

Oct 20, 2014

Metrics Round Up

We are all collecting a lot of performance data across our digital properties and DigitalGov University has hosted many events on the collection, reporting and strategizing around metrics. DigitalGov has shared many posts on these topics as well. So we thought it would be great to curate these events and posts for easy reference and

Oct 20, 2014

Where’s the Beef? USDA App Serves Up Inspection Information

Want to know where the food you’re eating was produced? Here’s a handy trick before you head out to the grocery store: Download the Meat, Poultry & Egg Product Inspection Directory (MPI Directory) app produced by the U.S. Department of Agriculture (USDA)’s Food Safety and Inspection Service. All containers of meat, poultry and

Oct 16, 2014

It’s time for a mobile pop quiz. How well do you know consumers and the time they spend on mobile apps? ComScore recently released the U.S. Mobile App Report which sheds light on how Americans use mobile apps. Test your knowledge with the five questions

Oct 14, 2014

Recap of Social Digital Search Webinar

Content is no longer limited to .gov sites. As mentioned in a recent blog post, Sharing is Caring, Adding Social Media Accounts to Search, DigitalGov Search uses Flickr, Instagram, and YouTube to populate image and video search results. On September 30, 2014, I presented with Justin Herman from the Social Media Community of Practice about: What

Oct 14, 2014

Bullying: Help Prevent and Protect Anytime, Anywhere, on Any Device

I don’t remember being bullied as a kid, but my younger sister once was. When she was in junior high, a jealous schoolmate who ran in a small tough pack threatened to “beat up” my quiet, mild-mannered sibling at an unspecified time and day during her walk home from school. Sound familiar? Back then (in an era before text messaging

Oct 09, 2014

Customer Service Week 2014

They say that customer experience (CX) is the new marketing. People will tell their friends about their experience with your agency, and social media makes it easy to broadcast whether the experience was easy and enjoyable, or terrible. In 1992, Congress proclaimed the first full week in

Oct 09, 2014

The API Briefing: CDC’s API Delivers Free Up-To-Date Health Information for Your Blog or Website

The recent Ebola outbreaks demonstrate the need for current and authoritative health news. The Centers for Disease Control and Prevention (CDC) is the federal information source for Ebola and other infectious diseases, along with other public health data. Data.CDC.gov lists 48 datasets and views containing statistics from smoking to infectious diseases. Developers can use the

Oct 08, 2014