News and Updates

Crowdsourcing has created new paths for public interaction with the government, as we’ve been highlighting on DigitalGov with this month’s theme. However, crowdsourcing can also be used to harness support for internal agency projects. The Department of State is using crowdsourcing to find talent within and outside of government to support agency activities. Through the

Crowdsourcing and prize competitions can take many forms, which makes them a great open innovation tool. A large group of federal agencies and other partners has launched a competition that also involves a secondary crowdsourcing element. The Nutrient Sensor Challenge is a market stimulation prize competition to accelerate

Have a potential future cadet in the family? Deciding whether the Army Reserve Officers’ Training Corps (ROTC) program is right for you? Already in the program? Study up on the Army ROTC program before you or someone you know steps foot in the classroom in a crisp uniform. Download the ROTC Handbook from the U.S.

In December of 2004, the Office of Management and Budget (OMB) issued the first Policies for Federal Public Websites. Over the past decade, we’ve seen technology completely transform how government delivers information and services to the public. On this 10-year anniversary, we’re taking a walk down memory lane to recap some of the pivotal moments

The new third draft of the U.S. Public Participation Playbook continues to incorporate changes proposed from more than 100 suggestions submitted via public comment aimed at measuring the performance and improving the development of government programs. It takes the 13 initial “plays” from rough brainstorming and collaborations to a more refined, action-focused presentation that will help contributors understand and identify opportunities

Fighting malaria in Botswana with a group of high school students in D.C. Contributing to the Ebola response from the West Bank. These scenarios may not fit the typical image of humanitarian aid efforts, but technology has transformed the possibilities for public participation in international development. Crowdsourced mapping projects have

When websites were first created back in the 1990s, developers perfected their skills designing sites that presented content in an attractive and eye-catching manner. Content was completely contained within the four corners of the site. With the rise of Web 2.0, content

Smartphones are changing how organizations do business—they are more than just smart Web browsers. As I noted last week, purchases from mobile phones have dramatically increased during the holiday shopping season. The infographic from IfByPhone demonstrates how people are using

In May 2015, we are hosting the second DigitalGov Citizen Services Summit. This round we are looking to you—federal innovators across government—to help build the agenda.

Creative content can be found in all corners of the federal space. Recently, the Law Library of Congress blog, In Custodia Legis, and the United States Courts blog, The Third Branch News, were named to the ABA Journal “Blawg 100” out of 4,000 legal blogs eligible for selection. We wanted insight on their blogging success, so we spoke

Government mobile code developed to help make tables mobile-friendly in one agency has now been used in another agency’s mobile efforts. Last month, Clair Koroma told DigitalGov readers about code that the Department of Health and Human Services had developed to make website tables mobile-friendly and then HHS

We are in the middle of the holidays, and that means much driving to visit friends and relatives. I was just in Kentucky this past weekend where I spent a total of eight hours driving. I am sure many of you will spend even more time driving in the next three weeks. So, where do

Criminal justice agencies collect a variety of information and use it in multiple ways. Having a clear understanding of current realities is critical to shaping policies and improving the administration of

Data.gov is the central clearinghouse for open data from the United States federal government. It also provides access to many local government and non-federal open data resources. But how does this data get on to Data.gov? Data.gov does not host data directly, but rather aggregates metadata about

In one sense, almost any type of user research is crowdsourced—you’re talking to people and using that information to improve your system. But in a true sense, crowdsourcing is more than just collecting information, it’s collaborating on it. We want to have real conversations, not one-time emailed suggestions without followups. So here’s a few tidbits

Were you surfing the pre-Black Friday online sales while waiting for the Thanksgiving turkey to appear on the table? Turns out, you weren’t alone. “Online sales for Thanksgiving 2014 grew 12.2%, with mobile sales accounting for 74% of that traffic,” according to Mobile Marketing Watch. To put that in context, mobile sales grew 26.1% percent

This month we’ll be highlighting articles about crowdsourcing. These are the programs that use a variety of online mechanisms to get ideas, services, solutions, and products by asking a large, diverse crowd to contribute their expertise, talents, and skills. Among the mechanisms are hackathons, data jams, code-a-thons, prize competitions, workplace surveys, open ideation, micro-tasks or

Being customer-focused means doing the gumshoe work of research and rounds of analysis to find gold by understanding user goals. For the task-based innovation network, Open Opportunities for DigitalGov, that meant developing personas in order to overcome our own biases and learn about the different motivations of our participants. In this article, we’ll talk about

The new second draft of the U.S. Public Participation Playbook incorporates changes that were proposed from nearly 100 suggestions submitted after the first week of public comment, with more improvements to come. We still need your contributions

Sonia stands at the pharmacy counter, flashing her most brilliant smile. Jorge, the handsome neighborhood pharmacist, dispenses his own easy smile as they chat. Sound like an ordinary soap opera? This telenovela is actually a tool to help Spanish-speaking women make smart medication decisions. The four