News and Updates

It’s not a secret that mobile Internet viewership is booming, but according to a ComScore report released last June, 49% of the audiences for the top 100 digital properties are now mobile-only. Additionally, during the third quarter last year, Gartner reported PC shipments fell 7.7% while IDC Research reported a 10.8% decline. The switch to

You may have heard some chatter about syndication but thought to yourself—sounds good but does it really work? The answer is—Absolutely!! Here is your Proof NIH News in Health is a monthly newsletter that has recently been syndicated. Since syndication, the newsletter’s content can be found on multiple websites. These websites include state and local

Whether for voter registration, health services or questions about taxes, trusting what and who you engage with online is critical. We’d like to introduce to you a new API-generating repository for official third-party sites, social media platforms and mobile apps in the United States federal government that can help you

The Congressional Research Service recently released a report (PDF, 688 kb, 17 pages, January 2016) describing the big data ecosystem for U.S. agriculture. The purpose of the report was to understand the federal government’s role in emerging big data sources and technologies involved in U.S. agriculture. As the report author, Megan Stubbs, points out, there is

In 1927, Charles Lindbergh won the Orteig Prize for becoming the first pilot to fly nonstop from New York to Paris. Few know that Lindbergh won $25,000 for the flight, but everybody knows about the revolution that followed. That transatlantic flight opened people’s minds to what was possible in air travel. Investment in the aviation

How perfecting your day-1 experience for users is critical for retention.

When discussing trends for 2016, I made some mention of the content overload that started in 2015 but will certainly increase in 2016. Contently recently found that organizations created 73% more content in 2015 than in 2014. I see no reason why that number will decline in 2016, especially as content becomes the beast of

Opening up government to better serve the American people has been a key priority of this Administration from day one. On his first full day in office, President Obama signed the Memorandum on Transparency and Open Government, ushering in a new era of open and accountable government. Since then, the Administration has continued to take

To help us gauge the effectiveness of the programs we offer to other government agencies, we launched our first Government Customer Experience Index (GCXi) survey in 2013.

No one wants to feel helpless in an emergency situation. To provide tips and assistance anytime, anywhere, the Federal Emergency Management Agency (FEMA) stepped up their mobile game. FEMA developed an SMS service and an app to engage with users while they’re on the go. The app is available on Android, Apple and Blackberry.

Federal agencies are doing well in fulfilling the 2012 Digital Government Strategy by providing numerous mobile apps for American citizens.

Security and privacy are part of the six Mobile User Experience Guidelines developed by the MobileGov Community of Practice.

A government can accomplish nothing without the ingenuity of its people. This is why the federal government is committed to using online tools to make its problem-solving more open and collaborative. A growing number of agencies are testing the applications of crowdsourcing and citizen science to accomplish more, and in many cases, do things faster

Phablets, once mocked for their large size, may be the next big form factor dominating mobile devices, if new data from the holiday season is any indication. Flurry Mobile, part of Yahoo’s mobile analytics division, published two reports about phablet devices at the beginning of the new year, showing their continued growth and that people use

How government agencies blog has come a long way in the past decade. As we welcome 2016, here is a look at how the White House, NASA and the Department of the Interior run their blogs and share content. White House: Blog Less, Empower More When you go to WhiteHouse.gov, their blog is featured prominently

Over the course of the last year, the National Library of Medicine (NLM) has sought to increase its use of usability testing to improve the user experience on our Web resources. To do this, we conducted hallway usability testing at the NIH Clinical Center on NLM’s site search feature. Our goal is to update the

Author’s note: Anyone can contribute to the development of the Open Opportunities platform via the project’s GitHub repository. The Open Opportunities program itself is only open to federal employees. Open, agile software development projects can improve government initiatives. As discussed in last week’s article on agile projects in government, the Open Opportunities platform has benefited

Many IT pundits predict 2016 will be a major tipping point in data and related technologies. Here are just a few predictions: 1) The Internet of Things—The number of devices that can connect to the Internet increases, especially in consumer electronics. Also, the number of sensors will dramatically increase providing more real-time data on weather,

With January, and the tearing off of the old calendar, comes the annual taking stock of where we’ve been in the last year and where we can go in the year ahead. So for this month’s editorial theme, we’re taking a closer look at what we think 2016 will bring for digital government—from mobile and

As we move into 2016, here are 10 trends I foresee flourishing around mobile, technology and government: The mobile-majority tipping point in government. Many agencies are already past this point, but as a whole, government websites are still desktop-majority, with 66% of people accessing federal websites via desktop and 34% on mobile. In 2016, the double-digit mobile