News and Updates

Innovative work, news, and ideas from people and teams in government

Four Steps to Achieve Good SEO

Search Engine Optimization (SEO) is the active practice of improving aspects of your website so that commercial search engines (such as Google, Bing, and Yahoo) can find and display your Web pages in the results when they’re relevant to a searcher’s query. Users generally

May 31, 2013

Twitter’s Two Step Verification Process

To enhance security, Twitter now offers two-step verification. The release of the new feature follows several high-profile account breaches – including a false tweet sent from the Associated Press’s Twitter account in April. If you chose to enable the two-step verification feature, Twitter sends a text message with a unique code to a cell phone that must be

May 31, 2013

Apple’s iOS Terms of Service & Developer Program License Agreement

The Apple iTunes App store is the only marketplace for downloading apps for the Apple platform. In order to put apps in the iTunes store, agencies or their contractors have signed agreements with Apple to use Apple Software to produce mobile apps that can later

May 30, 2013

Does Your Agency Need A Chief Digital Officer?

Russell Reynolds Associates, the senior-level executive search firm, says that the last 2 years have seen the rise of the Chief Digital Officer (CDO), a senior executive who sits at the right hand of the CEO. According to the consulting firm Gartner, 25% of organizations will have a Chief

May 30, 2013

Social Security’s Mobile Website

The Social Security Administration recently announced their new optimized mobile website which is compatible with Android, Blackberry, iPhone, and Windows devices. The mobile website offers a user-friendly, tabular, icon-driven navigation, which makes it very easy to find information anytime, anywhere.

May 30, 2013

Mobile Application Development Program Webinar and Wikithon Tomorrow!

Anytime, anywhere government information and services are becoming more important as the public increasingly consumes information and services on the go. As we announced last week, agencies can now get assistance with their mobile development efforts with our new Mobile Application Development Program. Tomorrow, we will host

May 29, 2013

Government Websites and Keyword Search Strategy

Having a keyword search strategy is critical for government agencies to: Gain awareness, Secure a strong online presence and Help the public obtain the information they need. Since the public relies heavily on Government-related information for research, and a myriad of other tasks, each government

May 29, 2013

Functionality and Usability Testing Resources

Functionality testing verifies that the functions of a product or service is working as intended. Each function is tested by providing appropriate input, verifying the output and comparing the actual results with the expected results. Usability testing measures the ease of use and intuitiveness of a product or service by asking users to perform a

May 25, 2013

NASCIO Launches Mobile Apps Catalog

The federal government’s Mobile Code Catalog has company! This month, NASCIO released a new State Mobile Apps Catalog, a collection of over 160 state and territory native mobile apps that users can browse and download for smart phones and tablets. The apps are searchable by state/territory,

May 24, 2013

/Developer Kit

These are the elements that make up a well-rounded developer hub. Homepage The API efforts of any agency should all be accessible via one easy to reach developers hub. This Web page should provide a path to all public APIs and any associated resources. Once an agency has begun to publish multiple APIs, certain resources

May 21, 2013

Google Analytics and the New Healthcare.gov

The new Healthcare.gov will sort content according to user demand with a new plugin developed for the site. For a content-heavy site like healthcare.gov, this option will allow HHS to serve popular content to readers quickly. In April we told you about Jekyll. The new Healthcare.gov will use this

May 21, 2013

API Release Kit

These are the elements you should include in your federal API release. Homepage Each of your public APIs needs a page to serve as a hub to provide access to all information and tools associated with it. By using the page’s sidebar, footer, and sub pages, you can directly include or link to each of

May 16, 2013

CDC Mobile Tools

The Center’s for Disease and Control has developed a mobile website and a mobile app so users can access information anytime, anywhere, on any device. The mobile website was developed to allow users to access a subset of CDC’s content on mobile devices. These sections include

May 16, 2013

What is a Civic Hacker?

The National Day of Civic Hacking is bringing together thousands of civic hackers on June 1st and 2nd. But what is a civic hacker, anyway? “Civic hackers” as we think about it for the National Day of Civic Hacking are technologists, civil servants, designers, entrepreneurs, engineers –

May 15, 2013

Federal Mobile Code Sharing Catalog Is Here

Federal agencies have a new resource to help them make content and services available anytime, anywhere, and from any device–the federal Mobile Code Catalog sponsored by the Digital Services Innovation Center. This catalog is hosted on GitHub (more on why that matters in a moment).

May 13, 2013

USPS Mobile App Updates

The U.S. Postal Service Mobile app can help you find a post office, calculate shipping prices and track packages. Since we last featured this app, the USPS has added the ability to schedule pickups and order supplies. Last month, USPS Mobile version 3.8 was released. The new version allows users

May 09, 2013