News and Updates

Feeling the need for [more] speed? Well, so is the mobile team at the Federal Communications Commission. As part of the agency’s Measuring Broadband America Program, the FCC is looking to the crowd (that means you!) to help them assess America’s mobile broadband performance on a national scale. Their hope is

Today we want to tell you about the federal agency trends we saw this year in the development of public facing mobile products.

Earlier this year the National Gallery of Art released their “Your Art” app on iOS and now they have released an Android version. The Your Art app allows users to explore more than 130 works by artists including Leonardo da Vinci, Rembrandt van Rijn, Johannes Vermeer, and others. Along

Here’s the latest news from the people are “crazy about mobile” beat. Do you remember the last time your phone was not within earshot? Well, according to this infographic from Fast Company, 25% of smartphone owners ages 18-44 surveyed said they couldn’t remember the last time their smartphone was not

Before you can create your customer experience (CX) strategy, you have to answer the key question: Who are your customers? Consider the concept that among the groups you interact with internally, you could be their customer, they could be your customer, or you

This week the White House Office of Science and Technology Policy released its second comprehensive report detailing the use of federal challenge and prize competitions. Read it and you’ll find details about the fiscal benefits of more than 300 competitions implemented by 45 agencies. As the report

USA.gov offers two different types of URL shorteners – 1.USA.gov and Go.USA.gov. No matter which URL shortener you use, there are some usability, accessibility, and SEO issues you should keep in mind.

(This is the next installment of an ongoing series charting the programs, events and people that make the emerging field of social media and data in government an exciting place to serve the public. Agencies are encouraged to submit their own stories for this travelogue of digital innovation.) From

In this time of tight travel budgets, not everyone can make it to every event or conference they’d like to attend. Luckily, Twitter has made it easier to share events through live tweeting. Live tweeting is using Twitter

Facebook announced they are refining their algorithm this week to better identify and promote quality news content. This can and will affect your strategic performance, but what exactly makes “quality” content and how can your agency ensure they are on the winning side of this adjustment? We talked with Facebook about the changes, and the bottom

Does your agency host events, organize meet-ups, or provide training and professional development? Eventbrite is the latest tool with a federal-compatible Terms of Service.

Here Comes Santa Claus, Here Comes Santa Claus, Right Down iOS/Windows/Android Lane… What started out as a misdirected phone call to NORAD’s predecessor agency in 1955 turned into a much anticipated holiday tradition for kids and adults alike. Fifty-eight years later, NORAD

We have long believed that “governments learn best from other governments” and encourage far-ranging discussions with experts from other countries, as well as state and local governments. An example of this came to fruition when Michael Bracken, creator and director of the United Kingdom’s Government Digital Service, spoke to

Mobile shopping increased significantly this year for both Black Friday and Cyber Monday. But by how much? A lot says this report from IBM: Online Sales Set New Record: Thanksgiving Day online sales grew by 19.7 percent year-over-year followed by Black Friday, with sales increasing 19 percent over 2012.

What if Thomas Edison Didn’t Use Test Cases? “I have not failed. I’ve just found 10,000 ways that won’t work.” ~Thomas A. Edison Software testing is like a science experiment. The Tester must plan: methods, steps, and paths through the Application Under Test (AUT) to completely exercise the

As you are planning your challenge, you will want to review the relevant policies, memos, and legislation pertaining to challenge competitions.

Why Invest in a Content Management System? Does it take too long to update and post digital content? Do you lack consistent branding across your website(s)? Is outdated, redundant content leading to a poor customer experience? Does your agency website show up too far down in search results? Are you

It’s late at night. Your child can’t sleep: She has some kind of virus. You reach for a bottle of over-the-counter infant fever reducer you bought recently. But wait, you say to yourself: Didn’t I hear on the news something about a recall? Which brand was that again? Thanks to the digital team at the

We’ve reported before that playing games is one of the most popular activities on mobile devices. A recent study by App Annie and IDC dives deeper into

Every year, one of our office’s biggest projects is to prepare the Information Sharing Environment Annual Report to the Congress. This report examines the progress of Congress’s mandate in the Intelligence Reform and Terrorism Prevention Act of 2004 to develop a better environment of terrorism-related information sharing.