Grounding in community: Positioning government for a meaningful relationship with its public
The U.S. Digital Service (USDS) emphasizes human-centered, community-focused approaches to improve government services by understanding and addressing the needs of those they serve. Through diverse teams, relationship-building, and deep problem analysis, USDS prioritizes solutions that reflect the voices of the public, ensuring meaningful, long-term impact. Their focus on collaboration and empathy ensures that government services are designed with users, not just for them, creating more inclusive and effective outcomes.— via U.S. Digital Service