Usability

How easily and effectively people can accomplish their goals using a product or system, while having a positive experience.

More News and Events on Usability

139 posts

An introduction to usability testing, why it’s important, and how to talk about things that aren’t required to do a usability test.— via 18F

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Dec 10, 2018
Join us for a 90-minute demonstration and talk with Steve Krug, where he will share how you can get started making usability fixes, no matter what your full-time job is.
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2018

U.S. Web Design Standards Releases Version 1.0

The U.S. Web Design Standards are a library of design guidelines and code to help government developers quickly create trustworthy, accessible, and consistent digital government services. Last month, we announced the 1.0 release of the Standards, a milestone that signals the Standards are a stable, trustworthy resource for government designers and developers. By using the

Mar 13, 2017

Analytics Success Series: USA.gov

USA.gov’s Analytics Success: using analytics data to inform design and responsivity to create a better experience for the user Last year, the USA.gov team found themselves facing a challenge. We were in need of a new content management system for our websites, USA.gov and Gobierno.USA.gov, which help people find and understand the most frequently requested

Oct 17, 2016

Creative Usability Test Methods—or My Brief Career as a Robot Voice

When you want to do a usability test, sometimes you have to step out of your comfort zone and get creative to get the job done. That’s just what happened to us. We’re well practiced at usability testing at USAGov—in person, remote, hallway tests, first-click tests—all of these things we manage without blinking an eye.

Aug 31, 2016