Listen to Customers by Asking the Right Questions
This week, we’re exploring what it means to listen, and we’re taking a look at ways to use feedback to drive continuous improvement.
Make use of content strategy to deliver great digital experiences.
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This week, we’re exploring what it means to listen, and we’re taking a look at ways to use feedback to drive continuous improvement.
This week, we’re providing a few tips for tidying up redundant, outdated, and trivial content.
Employee experience solutions begin with exploring small changes with how we experience work on an everyday cadence.
The 10x Federal Grant Reporting project team at GSA is investigating opportunities to make the grant reporting process more efficient.
How do we create an agile federal culture that’s more inclusive, insightful, and efficient? Explore 10 teamwork engagement experiences with your agency to foster collaboration.
Introducing a new investment fund for technology products in the federal government
A look at how FEMA responds to user needs and bugs in their app development.
Understanding your constraints is user-centered design Your ability to deliver user value is always constrained by, well, your ability to deliver user value.— via Office of Natural Resources Revenue
Seven teams created digital tools that help in finding experimental therapies for patients, and for clinical trials to recruit new patients.
Learn simple planning steps to successfully translate content into multiple languages.
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