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Guidance on building better digital services in government
Rebecca Nelson
IAF |
Rebecca Nelson works as a writer and editor in the Office of External and Government Affairs at the Inter-American Foundation (IAF). She earned a Ph.D. in cultural anthropology from the University of Connecticut in 2015.
An overview of the presentation by Danielle Nagele of NOAA at the 2021 Plain Language Summit. Learn how she and her team used feedback to decrease confusion and increase impact.